Medical Receptionist

Job Description

Job Description

The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR (Electronic Medical Record), scanning for staff as needed, and working closely with physicians and staff.

• Greets and directs all patients within the practice.
• Obtaining patient demographics during the referral process, creating patient charts, and verifying insurance.
• Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
• Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtaining patient authorization for medical records release (HIPAA (Health Insurance Portability and Accountability) compliance).
• Schedules any necessary appointments after completion of patient visit.
• Monitor and review patient schedules for all next day appointments – collect copays and verify insurance.
• Identifying and resolving minor patient billing complaints.
• Insurance Verification of all clients
• Assists in ordering, receiving, and stocking of office supplies.
• Maintaining cleanliness of office(s).
• Assists other Medical Receptionists and Medical Secretaries as needed

MINIMUM JOB REQUIREMENTS AND QUALIFICATIONS Education :

Knowledge :

Skills :

Training :

Experience :

Typical Physical Demands :

Typical Mental Demands :

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