What are the responsibilities and job description for the Front Office Medical Receptionist position at Health and Wellness of Carmel?
Position Summary
The Front Office Medical Receptionist at Health and Wellness of Carmel will be responsible for greeting and checking in patients, scheduling appointments and discussing billing needs, checking out patients and performing clerical duties.
Duties & Responsibilities
- Greeting patients, answer telephone, takes concise messages and schedules appointments
- Work closely with the Front Office lead and Practice Manager to create a team environment producing high performance results
- Communicate with patients in a professional and friendly manner, satisfying patient expectations from arrival through to departure.
- Maintain effective communication with all departments within practice to ensure smooth service delivery
- Maintain a good working relationship with all front desk office staff.
- Maintain up to date knowledge of practice and services provided to respond to patient inquiries
- Ensure all patient information is up to date
- Effectively collect and balance payments from patients upon departure
- Adhere to all HIPPA and OSHA regulated standards
- Adhere to Supplement store responsibilities as needed
- Other miscellaneous projects as assigned
Requirements
- 1-2 years of previous related work
- Able to work alone and within a team
- Demonstrated attention to detail and organization.
- Excellent interpersonal, written and oral communication skills, and highly organized
- Commitment to growth and development of skills
- Ability to work independently, think critically, and make recommendations and decisions
- Strong computer skills including the Microsoft suite of applications
- Must wear professional attire
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Holistic Medicine
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 3 years (Preferred)
- medical office: 1 year (Preferred)
Work Location: In person
Salary : $16 - $20