What are the responsibilities and job description for the DME Intake Coordinator position at Health Care Connections?
Overview
The Intake Coordinator plays a crucial role in ensuring a smooth and efficient process for new patients entering our healthcare system. This position involves managing patient intake, scheduling appointments, and providing administrative support while adhering to HIPAA regulations. The ideal candidate will have a strong background in customer service and medical terminology.
Responsibilities
- Manage the intake process for new patients, ensuring all necessary information is collected accurately.
- Schedule appointments using medical scheduling software, ensuring optimal use of resources.
- Maintain patient records in compliance with HIPAA regulations and ensure confidentiality.
- Communicate effectively with patients, addressing inquiries and providing exceptional customer service.
- Utilize TMDME or similar systems to input and retrieve patient data efficiently.
- Verify insurance information, check for same or similar equipment status
- Assist with administrative tasks as needed, including filing and document management.
- Collaborate with medical staff to ensure seamless patient care.
- Process orders for recurring, delivery tickets and mail out orders
Skills
- Experience in a healthcare environment is preferred.
- Proficient in medical scheduling and familiar with DME software is preferred.
- Strong customer service skills with the ability to communicate clearly and compassionately.
- Knowledge of ICD-10 coding and medical terminology is highly desirable.
- Understanding of medical terminology and procedures is a plus.
- Excellent organizational skills with attention to detail in administrative tasks.
- Ability to work collaboratively within a team while managing multiple priorities.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
- On-the-job training
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Ability to Commute:
- Raeford, NC 28376 (Required)
Ability to Relocate:
- Raeford, NC 28376: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13