What are the responsibilities and job description for the Behavioral Health Coordinator position at Health Care Service Corporation?
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Job Summary
This position is responsible for responsible for providing support to members and physicians on case management or outpatient services including responding to inquiries, conducting outbound calls, scheduling appointments, conducting research, performing data entry, resolving problems by working across departments, and supporting the Behavioral Health Case Management and outpatient clinicians.
Job Requirements :
- 1 year of college and 2 years’ experience with automated systems OR 3 years’ experience with automated systems.
- 1 year experience with managed care system(s).
- Experience coordinating member needs, providing assistance to members, and analyzing member needs.
- Knowledge of medical terminology.
- Database experience or PC applications experience.
- Customer service skills.
- Verbal and written communications skills including interpersonal skills to assist members and coordinate care with physician offices, developing written correspondence to members and to other department personnel, and to support departmental personnel and functions.
LI-Remote
This is a Telecommute (Remote) role for states of TX, OK, NM and MT : Must reside anywhere within the posted State(s).
Sponsorship is not available.
The Compensation / Salary offered for this Position will vary depending on Job-related skills, education, knowledge and experience. This role aligns with an Annual Performance Incentive (Bonus) plan.
We encourage people of all backgrounds and experiences to apply.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement :
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement :
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
17.75 - $27.83
Salary : $18 - $28
