What are the responsibilities and job description for the Member Care Coordinator - Grants, NM position at Health Care Service Corporation?
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Job SummaryThis position is responsible for contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquires from members, Meeting with members in there homes and supporting the clinicians in the Medical Management department with their provider and member activities.JOB REQUIREMENTS:
- Bachelor of Social Work or Psychology OR LVN, LPN with 1 year experience in managed care systems OR RN OR 3 years care coordination for a state managed or waiver program OR 3 years managed care systems experience.
- Knowledge of medical terminology
- Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs
- PC proficiency including Microsoft Office applications
- Customer service skills
- Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues
This is a Telecommute (Remote) role: Must reside withing 250 miles of the office or anywhere within the posted state.
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HCSC Employment Statement:We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$19.17 - $42.68
Salary : $19 - $43
