What are the responsibilities and job description for the Service Rep II position at Health Care Service Corporation?
At Dearborn, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryUnder General Supervision, Processes Membership Inquiries, Responds To And Resolves Customer Inquiries Received Via Telephone Or Written Correspondence, And/Or Other Administrative Functions. May Also Be Responsible For Accurate Billing And Premium Reconciliation On Active And Cancelled Groups.JOB REQUIREMENTS:
High School Diploma.
2 years customer service experience.
PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.
Clear and concise interpersonal, verbal and written communication skills.
Organizational, mathematical and analytical skills.
Self directed and motivated.
THIS IS A FLEX ROLE WORKING 3 DAYS IN THE OFFICE AND 2 DAYS FROM HOME
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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Dearborn, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan,pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package forassociates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.
Dearborn Group Employment Statement:We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$17.75 - $27.83
Salary : $18 - $28
