What are the responsibilities and job description for the Medical Professional position at HEALTH CONNECT AMERICA, INC?
Company Overview
At Health Connect America, we are dedicated to providing quality mental and behavioral health services to individuals and families across the nation. Our mission is to create meaningful connections every day through creating opportunities for people to achieve their greatest potential in a safe and positive living environment.
Job Description
The Med Clinic Nurse (Registered Nurse/RN) provides clinical and administrative support to our fast-paced multi-state Psychiatric Med Clinic Program. Key responsibilities include:
- Assisting with front office duties such as inbound/outbound calls, voicemails, faxes, scheduling, referrals, and verifying insurance.
- Ensuring that demographics and insurance information is up-to-date in the Electronic Health Record.
- Maintaining email communication with patients, coworkers, and outside agencies daily.
- Assisting with sending and completing forms such as screening tools, intake paperwork, and consents.
- Completing documents, uploading documents, and maintaining the Electronic Health Record.
- Submitting refill requests to the practitioner, communicating and calling in approved refills to the Pharmacy while documenting efforts within the Electronic Health Record.
- Monitoring medications and providing ongoing support and education regarding medications and diagnosis.
- Completing nursing assessments while documenting and billing process notes in the Electronic Health Record.
- Serving as the clinical support liaison between practitioners, other professionals, and agencies as it relates to the patient.
- Communicating with patients, colleagues, and other individuals (e.g., pharmacists, schools) to answer questions or explain information while addressing the patients' needs and/or concerns.
- Assisting practitioners in submitting Prior Authorization (PA) requests for medication.
- Assisting in obtaining client lab results.
- If on-site, obtaining vitals and completing forms.
- If on-site, independently transporting self in his/her own vehicle to attend clinic days. The employee must agree and accept this job duty requires him/her to maintain a current driver's license, a safe driving record, current vehicle insurance, and always maintain his/her vehicle in safe operating condition.
- Maintaining patient and employee privacy in accordance with HIPAA regulations.
Required Skills and Qualifications
- Associate's or Bachelor's degree in Nursing.
- Must hold a current Registered Nurse license in the state where services are provided.
Benefits
- We recognize the importance of self-care and work/life balance.
- We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
- Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
- Additional benefits include:
- Access to a Health Navigator.
- Health Savings Account with company contribution.
- Dependent Daycare Flexible Spending Account.
- Health Reimbursement Account.
- 401(k) Retirement Plan.
- Benefits Hub.
- Tickets at Work.
About Us
At Health Connect America, we value diversity and inclusion. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.
