What are the responsibilities and job description for the Program Supervisor position at Health Connect America?
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Before you get started on your journey, take some time to learn more about us. Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Our Brands
The Program Supervisor ensures the effective and efficient delivery of program services. This position involves managing daily operations, supervising staff performance, and maintaining high-quality service standards. The Program Supervisor will work closely with the Program Director (PD) to develop staff, manage caseloads, and contribute to strategic planning and budgeting processes. This role requires strong leadership, organizational, and communication skills to foster a collaborative and productive work environment.
Staff Management and Development Operational Oversight Financial and Strategic Management Quality Assurance
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Before you get started on your journey, take some time to learn more about us. Health Connect America and its brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Our Brands
The Program Supervisor ensures the effective and efficient delivery of program services. This position involves managing daily operations, supervising staff performance, and maintaining high-quality service standards. The Program Supervisor will work closely with the Program Director (PD) to develop staff, manage caseloads, and contribute to strategic planning and budgeting processes. This role requires strong leadership, organizational, and communication skills to foster a collaborative and productive work environment.
- Assign caseloads and identify staffing needs.
- Conduct new hire orientation and ongoing training sessions.
- Oversee the implementation and certification processes for evidence-based practices.
- Provide supervision and performance feedback to staff in consultation with the Program Director.
- Assist in the recruitment and hiring process.
- Coordinate day-to-day program operations.
- Facilitate staff meetings to enhance communication and teamwork.
- Ensure compliance with state regulations and accreditation standards.
- Manage client service authorization and documentation requirements.
- Provide direct services to families as needed.
- Assist in annual budget preparation and review monthly financial statements.
- Participate in the development and implementation of the strategic plan.
- Contribute to marketing and regional development efforts in line with strategic objectives.
- Participate in quality improvement activities, audits, and the implementation of improvement plans.
- Ensure the completeness and timeliness of required documentation.
- Maintain compliance with company policies and procedures.
- Bachelor’s degree in a Human Services related field (e.g., Social Work, Psychology, Sociology, Criminal Justice).
- Minimum of two years’ experience in a related field. Experience with children, community services, or educational programs is highly valued.
- Supervisory experience, preferred.
- We recognize the importance of self-care and work/life balance.
- We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
- Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
- Additional benefits include
- Access to a Health Navigator
- Health Savings Account with company contribution
- Dependent Daycare Flexible Spending Account
- Health Reimbursement Account
- 401(k) Retirement Plan
- Benefits Hub
- Tickets at Work
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
