Sr. Regional Director of Operations

POSITION SUMMARY: To provide regional oversight, leadership, management and administration of skilled nursing, assisted living, and independent living communities both owned and managed by Health Dimensions Group (HDG).

ESSENTIAL ACCOUNTABILITIES:

• Responsible for Leadership Management = Accountability of the HDG Managed Community Executive Directors under the Entrepreneurial Operation System model.
• Develops and mentors Executive Directors, Regional Operations leaders and Regional Clinical leaders to ensure preparedness for growth opportunities.
• Provides leadership in support of the company’s core values, as well as the development of effective community leadership and collaborative relationships with the corporate office.
• Maintains a corporate culture of accountability, teamwork, trust, communication, enthusiasm and collaboration.
• Visits the company’s managed communities on a routine basis.
• Implements strategies to achieve goals as established in the annual operating plan.
  • Develop, implement and monitor the annual operating budget within company fiscal guidelines.
  • Assure adherence to corporate financial policies/procedures to achieve positive operating margins.
• Takes part in the Board meetings of managed communities as needed.
• Provides financial analysis and a summary of performance to the Executive Vice President of Operations on a regular and trended basis.
• In partnership with the Operations Leadership Team (OLT), provides direction for successful operations to include, but not be limited to:
  • Census/revenue management
  • Expense management
  • Sales and marketing management
  • Safety management
  • Clinical management
  • Regulatory management
  • People and Labor Management
• Maintains current knowledge of projected trends in senior service areas.
  • Ensures appropriate planning, development, and implementation of new and existing services to meet market needs.
• Identifies and evaluates opportunities for program growth/acquisition consistent with strategic goals
  • Develops and oversee business plan implementation for new initiatives.
• Maintains current knowledge of, and assure implementation of all rules, regulations, and standards governing accreditation, licensing, and service provisions.
• Designs and ensures implementation of policies and systems to minimize corporate liability.
• Participates in the performance management program.
  • Assures corrective action for operational, fiscal or personnel performance falling below the established quality and efficiency standards.
• Develops and coordinate systems for inter-relationships and interdependence of assigned communities.
• Develops and maintain professional relationships and memberships as appropriate for advancing service areas.
• Performs other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE:

•  Knowledge:
  • A strong understanding of operational systems and proactive approaches from a corporate perspective, as well as a solid understanding of how this translates to the local level.
  • Excellent oral, written and interpersonal communications skills, with the ability to bring individuals together and function as a positive and effective mentor.
• Skills:
  • Outstanding business acumen with excellent analytical skills in addition to financial, operational, and strategic marketing capabilities, including the ability to recognize and act upon opportunities for revenue enhancement and cost containment.
  • Computer proficiency in Microsoft Office.
  • Strong leadership skills and the ability to effectively coach, motivate, and develop others.
• Abilities:
  • Demonstrated ability to think strategically and work proactively in the creation and management of operational solutions resulting in organizational success.
  • Ability to act as a facilitator, consensus builder, and collaborator and to work effectively across various disciplines with a broad range of constituents.
  • Ability to visualize and analyze problems and find solutions that are compatible with the values of the organization.
  • Ability to develop innovative win-win business solutions to financial and operational challenges.
  • Ability to develop and maintain positive working relationships with clients, employees, and contractors.
  • Ability to view the business from the bigger picture perspective.
  • Ability to work well under pressure, manage multiple projects simultaneously, and meet deadlines.
  • Ability to work independently, as well as with others in a deadline-driven environment.
  • Ability to maintain confidential information.
  • Travel up to 80%; travel includes both day and overnight travel.
  • Ability to select a course of action and consider appropriate variables and possible risks.
  • Ability to develop and maintain positive working relationships with corporate HDG management and employees.

• Experience:
  • Bachelor’s degree in healthcare, business or related field.
  • Previous multi-community management experience.
  • 5 years of experience in leadership roles within a combination of SNF, assisted living and/or senior housing communities.

Benefits include:

• 401(k) Retirement Savings
• Paid Time Off and Volunteer Time Off (VTO)
• Medical Coverage
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Dental Coverage
• Vision Coverage
• Life Insurance Plans
• Flexible Work Schedules
• Opportunities to Work Remotely
• Maternity and Paternity Leave
• Professional Development
• Tuition Reimbursement
• Dream It, Do It Program
• Paid Disability Leave
• Long-Term Disability (LTD)
• Pet Insurance
• Pet Adoption Assistance
• Many More Supplemental Benefits