What are the responsibilities and job description for the ACCOUNTS RECEIVABLE CLERK position at Health Direct?
Overview :
F or over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.. On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.
HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinneys long-standing commitment to trust and community-minded health solutions.
As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another possibly you!
Scope of Responsibilities : Collection Clerk should have phenomenal communication skills, organizational skills, negotiation skills, be extremely detail-oriented, analytical skills, and have the ability to create spreadsheets for reporting purposes. Works with minimal supervision.
Job Summary : Under general direction of the Director of Financial Services, this position contacts customers with delinquent accounts, initiates appropriate action, resolves customer disputes and maintains computerized records in order to ensure the efficient collection of past due accounts.
Responsibilities : Job Duties :
- Identify delinquent accounts.
- Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved.
- Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
- Audit accounts to determine what the balance of an account consists of and provide documentation.
- Recognize and rectify any errors made within an account.
- Upon a customers request, be responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame
- Assist in the preparation of accounts being referred to the attorneys for collection
- Maintain a courteous demeanor at all times when dealing with our customers no matter how trying it may be
- Assist in special projects as required
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications :
Attendance Requirements :
Educational Requirements :
Experience :
Special Conditions of Employment :
Required Training :
Job Skill Requirements :
Behavioral Traits Required :
Compensation : 18.03-19.06 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
Salary : $18 - $19
