Phlebotomist II - Laboratory Medicine

Provides quality service and stewardship by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. Deals with customers in a friendly, courteous, professional, and appropriate manner.

PRIMARY ACCOUNTABILITIES

• Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.
• Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
• Meets goals and shows commitment to continuously improve performance metrics developed to provide quality patient care.
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
• Demonstrates the appropriate skillsets as determined by Competency Assessments.
• Performs basic computer skills pertinent to job performance.
• Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.
• Complies with the Health First I-Care values and demonstrates effective communication with co-workers and management to include proper escalation when necessary.
• Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.
• Participate in Proficiency Testing as determined by state regulations, if applicable.
• Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.
• Complies with all department-specific training requirements. Mentors co-workers and students technical development. May assume scheduled shift responsibility when coverage is unavailable.
• Adjusts the posted schedule as needed, arranges changes in coverage with the staff and informs the supervisor.
• Monitors the inventory of supplies and escalates the need for ordering when necessary.
• Collects and prepares data daily to update the department and the hospital on lab draws and operational activity
• May assign tasks and deploy resources to maintain efficient operations
• Additional duties as assigned by laboratory administration.

• Education: High school diploma or equivalent, with a certificate from a phlebotomy training program.
• Certification: National Phlebotomy Certification; Current AHA BLS certification and maintained.
• Work Experience: Two years of experience in venipuncture and/or lab specimen processing.
• Knowledge/Skills/Abilities: Strong computer skills, excellent customer service skills, good oral and written communication skills, ability to prioritize and organize work.

PHYSICAL REQUIREMENTS

• Ability to adapt to a combination of sitting, walking, bending, stooping, reaching, and lifting throughout the shift.
• Ability to push wheelchairs, stretcher, and beds.
• Ability to be flexible in covering required shifts (mandatory overtime).
• Ability to lift up to 20 pounds unassisted, several times a day.
• Willing and able to work with bio-hazardous/toxic materials following OSHA guidelines.
• Visual acuity and hand-eye coordination to perform clinical tasks.
• Must be able to pass a color blind test.
• Must be able to stand for extended periods of time.
• Must be able to sit and operate a computer.