Medical Records/Health Information Technician

Join Our Team as an Electronic Medical Records (EMR) Technician!

Location: Providence, KY
Schedule: Monday – Friday, Day Shift (40 hours per week)

We are seeking a detail-oriented and tech-savvy Electronic Medical Records (EMR) Technician to join our team! This full-time position plays a crucial role in ensuring the accuracy, timeliness, and efficiency of patient-related information in our EMR system. If you’re ready to support high-quality healthcare with your technical expertise, we’d love to hear from you!

Why Work With Us?

We value our team members and provide a comprehensive benefits package to support your success, including:

• Full Benefits: Medical, dental, and vision insurance.
• Retirement Savings: 401(k) plan with employer contributions.
• Work-Life Balance: Monday–Friday schedule, 10 paid holidays, and generous PTO.

Summary of Duties

As an EMR Technician, you will play a critical role in maintaining the integrity of Health First’s electronic medical records system. You’ll collaborate with colleagues across departments, troubleshoot technical issues, and ensure accurate and timely delivery of vital patient data.

Essential Responsibilities

• Collaboration and Relationship Building:
  
  • Establish strong relationships with all departments and colleagues.
  • Develop and maintain an empathetic and conscientious attitude toward EMR system users.
• Data Management and Troubleshooting:
  
  • Ensure patient-related information is correctly labeled, attached, and delivered to the proper medical personnel.
  • Troubleshoot issues with incoming and outgoing medical record data, including faxes and health information exchange data.
  • Maintain and ensure the quality of patient charts, including historical data, digital imaging, labs, and documentation.
• System Accuracy and Quality Assurance:
  
  • Collaborate with clinic staff to ensure consistency in electronic record input as defined by policy.
  • Partner with the quality department to stay informed about changing quality requirements.
  • Provide timely and accurate reporting to the CIO as required.
• Support and Professional Development:
  
  • Serve as support and backup for Health First’s IT/HIT technician by:
    • Resetting employee account passwords in the EMR system.
    • Handling internal help-desk requests related to the EMR system (after training).
    • Performing IT technician duties as assigned (after training).
  • Network and complete professional development activities to enhance skills and knowledge.
• Compliance and Reporting:
  
  • Ensure compliance with contracts, laws, regulations, policies, procedures, and standards.
  • Complete special projects and other duties as assigned.

What We’re Looking For

We’re seeking a team player who is:

• Detail-oriented and skilled in data management.
• Experienced with electronic medical record systems and technical troubleshooting.
• Adaptable and committed to ongoing learning and professional growth.
• Strong in interpersonal communication and collaboration.

Ready to Apply?

If you’re looking for a fulfilling career with full benefits, a supportive work environment, and the opportunity to contribute to high-quality healthcare, apply today! Join us and play an essential role in delivering accurate, efficient, and effective patient care.

EDUCATION:

• Minimum of High School Diploma or equivalent required.
• Associate degree or higher preferred.

EXPERIENCE:

• Experience in a health care setting.
• Experience with electronic medical records system required.

Other Skills and Abilities:

• Careful attention to detail is required.
• Ability to assess, organize and plan; demonstrated skills in problem identification and problem solving.
• Ability to exercise judgment and work independently under general direction.
• Ability to work flexible hours.
• Ability to travel to multiple clinics as needed.
• Ability to function as a team member.
• Ability to communicate effectively both orally and in writing with staff, patients, community partners and more.
• Computer literate and capable of operating an EMR.

*Must have a valid drivers license and be willing to submit a background check and oral drug screen.*