What are the responsibilities and job description for the Floor Supervisor/Manager position at Health Food?
*Job Overview*
We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our retail environment. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and driving sales performance. This role requires strong leadership skills, a keen understanding of store management, and the ability to communicate effectively with both customers and team members.
*Responsibilities*
- Supervise daily store operations and ensure adherence to company policies and procedures.
- Manage administrative tasks to ensure efficient workflow.
- Monitor sales performance and implement strategies to meet or exceed sales goals.
- Provide exceptional customer service by addressing inquiries, resolving issues, and enhancing the overall dining experience.
- Train, mentor, and evaluate team members to foster a positive work environment.
- Conduct regular inventory checks and manage stock levels to optimize product availability.
- Analyze market trends and competitor pricing to make informed purchasing decisions.
- Collaborate with upper management on promotional strategies and marketing initiatives.
*Requirements*
- Excellent communication skills to effectively interact with customers and team members.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with sales management techniques and customer service best practices.
- A proactive approach to problem-solving with strong organizational skills. .
If you are passionate about food and health and want to make a difference in the community, we encourage you to apply and join our growing family!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver License (Required)
Ability to Commute:
- Rockville, MD 20850 (Required)
Work Location: In person
Salary : $18 - $20