What are the responsibilities and job description for the Medical Receptionist/Scheduler position at Health Management Company of America (HMCA.com)?
Job description
Health Management Company of America (HMCA), is seeking a Call Center Scheduler-Radiology for high volume Diagnostic Imaging Centers. Employee is responsible for scheduling MRI scans from our referring community with effective communication, technology, and customer service skills are priority. This position is located in Boca Raton, FL
Responsibilities:
- Scheduling incoming, outbound and online appointment requests in a timely manner; enter insurance information correctly, assist with various call center duties.
- Answer telephones with heavy call volume
- Strong multi-tasking, planning, organization and execution skills with computers and heavy phone volume
- Select the correct patient medical record number with accuracy.
- Utilize appropriate method/tool to communicate with offices and departments as necessary
- Verify patient demographics and Insurance to ensure information is accurate.
- Flexibility to adapt to changing environment and different learning styles
- Other duties as assigned
Requirements:
- Bilingual in English and Spanish a plus.
- Must be eligible to pass state agency Background Screening (fingerprints required prior to start).
- Computer Knowledge in Patient data entry & Information Systems.
- Experience with MRI outpatient scheduling, a plus.
- Exceptional verbal and written communications skills. Computer skills with emphasis on accuracy of patient demographic information.
- Proficiency with various Microsoft Windows products and Medical systems.
- Knowledge of Medical Terminology.
- Strong multi-tasking, organization skills and the ability to work independently as well with a team within the department.
- HIPPA knowledge helpful
- Flexibility to adapt to changing environment and different learning styles.
We offer excellent pay and employee benefits, with a generous PTO (paid time off) package.
Job Type: Full-time
Pay: $33,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $33,000 - $40,000
