What are the responsibilities and job description for the Medical Receptionist position at Health Partners Management Group INC?
SUMMARY: Provides clerical/administrative support such as greeting patients,
answering office phone and directs telephone calls or take messages, determines patient eligibility for services, relay general instructions to patients, or make referrals to other departments.
BENEFITS:
Paid time off
Sick time
11 paid holidays
Medical insurance (employee only coverage provided)
Critical illness and accident insurance (provided through section 125 tax credits)
REQUIRMENTS:
1. At least 6 months of experience in a (medical) office
2. Typing 50 WPM
3. General medical ethics, telephone etiquette, and customer service skills
4. High school diploma or GED
5. U.S. CITIZENSHIP
WHO DO I WORK FOR? Health Partners Management Group (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government for medical receptionist positions at Port Hueneme, CA. You would be a W-2 employee for HPMG and NOT a government employee.
- Veterans and Military spouses are encouraged to apply
UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
1. Armed Forces Health Longitudinal Technology Application (AHLTA)
2. Composite Health Care Systems (CHCS) and/or MHS GENESIS
3. Defense Enrollment Eligibility Reporting System (DEERS)
4. Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.
PERFORMANCE OUTCOMES:
1. Greets patients/visitors at a front desk, information center or office setting.
2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
3. Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
4. Obtains updates and files medical records as needed.
5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
6. Ensures arrival of medical records prior to appointment(s).
7. Initiates and locates patient medical records as needed.
8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
9. Performs other administrative and clerical duties in support of the medical care and operational support.
10. Creates appointment schedules and templates in patient appointment computer system.
11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
About Health Partners Management Group INC
Health Partners Management Group, Inc. works with the medical community to offer comprehensive revenue cycle management. HPMG has over 20 years of experience with provider-based and independent Rural Health Clinic billing. In addition, we provide a multitude of services for the Department of Defense’s Defense Health Agency on military installations throughout the world. EEOC statement – “Health Partners Management Group is an Equal Opportunity Employer and is strongly committed to workplace diversity as a pillar of our continued success. Our recruiting, hiring, and development programs help to keep our organization energized with passion and innovation by ensuring we employ the best people from diverse backgrounds.”
