Operations Support/ Receptionist

Position Summary: The Operations Support/Receptionist position is a dual-role position that combines front-line customer service and administrative support to ensure smooth office and schoolwide operations. Is able to maintain an organized and efficient workspace. The ideal candidate will be friendly, detail-oriented, and be able to handle multiple tasks with professionalism and efficiency.

Key Responsibilities:

Operations Support Duties:

• Assist with administrative tasks, including data entry, document management, and filing.
• Help prepare reports, presentations, and other materials as required.
• Delivering office supplies and managing inventory.
• Fulfil classroom supply orders in a timely manner.
• Maintain the supply closet.
• Provide support for project management and team coordination as needed.
• Collaborate with other departments to ensure operational efficiency.
• Incident reporting and all associated investigation for situations involving students or external guests/contractors.
• Maintain all staff areas including mail room, conference rooms, staff lounges.


• Oversight of building aesthetics including bulletin boards, hallways, posters and signage.
• Manage records retention for the school (excluding personnel files).


• Assist the Director of HR in records retention for personnel files.
• Assist Operations Coordinator with the scanning and filing of payables documents.
• Create and maintain the schoolwide records retention binder.
• Assist Facilities Coordination in Create and maintain student/staff lunch pins.
• Assist the Director of HR to create and maintain the school holiday schedule.
• Create and maintain the staff directory and mailboxes.
• Assist Operations Coordinator with drop off and pick up checks.
• Assist School Business Manager with bank deposits.
• Assist the Director of HR to create and maintain human resources information boards.
• Assist the Operations Coordinator with creating and maintaining academic certificates.
• Assist School Business Manager with Registrar Responsibilities

Receptionist Duties:

• Providing coverage for the receptionist in their absence
• Assisting with Attendance Clerk responsibilities
• Greet visitors, clients, and staff with a positive, professional demeanor.
• Answer phone calls, direct inquiries, and take messages when necessary.
• Assist in scheduling, appointments, and meeting room bookings.
• Assist in office visitor logs and security procedures.
• Handle incoming and outgoing mail and deliveries.
• Maintain a clean, organized reception area.
• Delivery of incoming mail/packages.
• Uniform Sales.
• Copy Room Maintenance.
• Distribute Sub Keys, Computers and logins.
• Print Student Schedules.
• Maintain files.
• Distribute working papers.
• Front office student support.
• NFTA Passes