Senior Vice President of Process Improvement and Innovation

Description

• Medical
• Dental
• Vision
• Paid time off accrual and generous leave policy
• 403b benefits with 6% company match

QUALIFICATIONS:

Minimum of a Master’s Degree and/or Doctorate (preferred) with a Colorado License in clinical psychology, social work, or closely related field. Candidate must be prepared to participate as a healthcare professional for integrated medical and behavioral health service sites. The candidate must be skilled in program development, implementation, system change, and innovation in a variety of integrated healthcare activities. Valid Colorado driver’s license and access to reliable transportation during work hours are required.

EXPERENCE:

Minimum five or more years of integrated healthcare experience and responsibility in overseeing healthcare clinics with a wide range of services; minimum five or more years of upper management supervisory experience required following formal education; previous experience in innovative strategic planning; behavioral health services development and operations; and interaction with executive levels of management is preferred.

OTHER:

Must be a self-starter, self-motivator and possess exceptional organizational, time management, and electronic documentation skills. Candidate must have the ability to manage an extremely busy department with varied disciplines and program. Must be able to manage big picture projects and the needed details involved in them to achieve overall success.

DESIRED ATTRIBUTES:

• Is adaptable to change in the workplace and uses change as an opportunity for innovation and creativity.
• Takes ownership of problems, has ability to brainstorm different problem resolution paths, uses sound judgment in selecting solutions to problems, and demonstrates consistent follow through.
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, clients, vendors, and external stakeholders.
• Ability to analyze data and develop effective operational strategies.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively with other members of the leadership team to achieve organizational goals.
• Has the ability to inspire and model collaborative teamwork.
• Demonstrates an understanding of customer service regarding accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility.
• Superior organizational skills; a work style that is thorough, accurate and detail-oriented; the ability to follow through on projects with minimal supervision.

RESPONSIBILITIES:

• Under the direct supervision of Chief Operation/Clinical Officer (COO/CCO)
• In coordination with the COO/CCO is responsible for establishing goals, objectives and priorities for the Service Delivery Systems.
• Is responsible for the evaluation of the effectiveness of service components, and in a collaborative environment develops and revises services, policies and procedures in response to the needs of the clientele and community.
• Analyzes program data and performance measures in relation to services needs of the center and community; implements problem resolution strategies as needed.
• Ensures programs comply with federal, state, local laws, regulations and ordinances and assures consistency with all services provided at the center.
• Works with the COO/CCO and Vice Presidents to ensure that the integration, flow, and delivery of all services at the center are coordinated and provide a collaborative work environment for all employees in the clinical teams.
• Coordinates planning, systemic and institutional approaches for identification, design, measurement, prioritization, and monitoring of Service Delivery to achieve positive outcomes.
• Service Delivery planning: Working with executive leadership to develop long-term strategic plans that align with the organization's mission and vision.
• Performance management: Monitoring and evaluating the organization's performance against established goals and benchmarks set forth by payors and identifying areas for improvement.
• Business development: Identifying opportunities for growth and expansion, and developing strategies to pursue these opportunities.
• Risk management: Identifying and mitigating risks that could impact the organization's operations or financial performance.
• Collaboration: Working closely with other members of the leadership team, to ensure that the organization is working together effectively to achieve its goals.
• Data analysis: Analyzing data from various sources to identify trends and opportunities for improvement in the organization's operations and services.
• · Innovation: Use innovation to improve client outcomes, increase efficiency, enhance employee engagement. Work with vendors and technology to identify solutions to help the organization operate smoothly.
• Collaborate with other members of the leadership team to develop innovative service delivery goals, objectives, and action plans when needed.
• Collaborate with the Executive Team to drive business strategy development by assessing risks, noting opportunities for expansion and improvement, setting overall goals and metrics, and proposing projects or systems to move the company forward.
• Provide leadership and guidance to staff in the development and implementation of operational systems, including data collection and analysis, performance dashboards, and staff training and education on these systems.
• Develop and oversee the implementation of innovation strategies that promote the use of new technologies, innovative practices, and evidence-based interventions in healthcare.
• Provides supervision, direction, instruction, and guidance of employees under this position assignment.
• Performs other duties as assigned.

SPECIFIC KNOWLEDGE, SKILLS, and ABILITIES:

• Possesses thorough knowledge of the principles, practices, and procedures of behavioral health care and their application to clinical leadership and healthcare practices.
• Demonstrates knowledge of current behavioral health evidence-based services and preventive practices.
• Is knowledgeable of, and has the skills to interpret and apply pertinent federal, state and local laws, codes, and regulations governing the practice of medicine and behavioral healthcare.
• Exhibits the skills to establish and maintain cooperative working relationships.
• Must be able to communicate clearly and concisely, both orally and written, with staff members, the public, and other audiences.
• Extensive knowledge of Electronic Health Records.
• Ability to complete needs assessment and identify area for improvement and innovation.
• Readily demonstrates the skills and the patience to build community collaboration among multiple entities.
• Maintains excellent computer skills and is willing to enhance skills as needed.
• Practices excellent customer and public relations competences.
• Must possess ability to prepare clear and comprehensive reports.
• It is essential to have skill sets to create a cohesive teamwork environment and a culture of accountability, customer service, and fiscal responsibility in day-to-day operations.

Physical Demands:

• Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly;
• Required walking, standing and sitting to a significant degrees.

Qualifications

Salary : $160,000 - $170,000