Support Staff - Med Ctr

Health Solutions is a premier wellness center focused on whole person care. You would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We have an exciting opportunity at our Medical Center for a full-time Support Staff to work at Health Solutions Offices at 41 Montebello Rd, in Pueblo.

What Youll Be Doing

As a member of the Support Staff, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Specifically, the Support Staff member

• Provides exemplary customer service;
• Works hours that cover agency hours (hours may vary by location and programmatic needs);
• Covers front desk reception;
• Operates phones/phone system;
• Scans and uploads records to the electronic health record;
• Verifies client payer eligibility;
• Schedules client appointments as requested;
• Processes Release of Information requests;
• Balances cash drawer/box;
• Maintains client electronic health records as needed;
• Completes client phone enrollments;
• Completes other departments job requests as needed;
• Covers at various locations as assigned;
• Occasionally lifts and carries items up to 20 pounds;
• Stands, sits, drives and walks for prolonged periods of time;
• Works under stress in emergency situations;
• Records data electronically and communicates with clients, using normal range of hearing and vision;
• Frequently operates a computer keyboard and mouse using hands and fingers; and
• Performs other duties as assigned by supervisor.

What Youll Like About Us

• Competitive pay. $17.22 an hour (Depends on education and related experience)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits, and pet insurance
  • Childcare
  • Employer sponsored recognition and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas counties

What Were Looking ForThe Must-Haves

• High school diploma or GED equivalent
• One year of secretarial experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado drivers license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg

What Wed Like to See in YouThe Nice-to-Haves

• Medical support experience
• Spanish language skills

What Were Looking ForThe Must-Haves

• High school diploma or GED equivalent
• One year of secretarial experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado drivers license and access to reliable transportation during work hours
• Must be able to travel to Trinidad & Walsenburg

What Wed Like to See in YouThe Nice-to-Haves

• Medical support experience
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service

Closing Date: EOE, M/F