Medical Office Coordinator - Crestview Hills, KY

Medical Office Coordinator

Overview

The Office Coordinator supports the clinic through exemplary customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

Duties and Responsibilities

Greeting and welcoming patients

Organizing and coordinating patient in-take and other appointments

Accurately enters/updates patient information in system

Assisting patients with completion of paperwork when necessary

Scanning, updating and filing medical records

Answering phone calls, questions, etc. in a prompt and polite manner

Handling cash and payments accurately and responsibly

Providing outstanding customer service to every patient

Informing clinic administrator or clinic manager of waiting room wait times, patient inquiries, etc.

Qualifications

A candidate’s qualifications will include:

Excellent verbal, written, and interpersonal communication skills

Excellent technology, computer and typing skills

Detail-oriented and a team player

Happy, welcoming, and can-do attitude with patients and co-workers

Flexible/adaptable nature to work in a continuously evolving environment

Must exhibit passion for outstanding results and compassion for those we work with and serve

Minimum one year of experience working in any high-volume/high-intensity service industry or in similar role (e.g., hospitality, restaurant, hospital, medical office or retail environment)

Ability to effectively interact with physicians, patients and other staff members

Additional Information

This job will require designated shifts during clinic hours.

Physical Requirements

Ability to sit and stand for periods of time.

Work Remotely

• No

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person

Salary : $19 - $22