Medicaid Enrollment Specialist

Medicaid Enrollment Specialist

Job title: Medicaid Enrollment Specialist

Date revised: May 13,2024

Reports to: Eligibility Program Manager

Classification: Full Time-Non-Exempt

Medicaid Enrollment Specialist

Medicaid Enrollment Specialist will support consumers in applying for health insurance services.

through the Maryland Health Connection, completes various assignments and. provides.

resources information to the consumers.

The primary responsibilities for this position are:

· Assist consumers in applying for Medicaid insurance and refer consumers to HCAM Connector team or other local agencies.

· Provides consumers with system navigation assistance and Health Choice Information

· Accepts documents, uploads documents, processes VCL, items, work items, enrolls consumers within MCO and process State reports within MHC.

· Data entry within various systems

· Tracks productivity for reporting

· Completes referrals and CTAD requests from internal and external partners.

· Performs Eligibility outreach activities/enrollments.

· Attends meetings and training as required.

· Other duties as assigned.

· Requirements & Experience:

· High School Diploma

· Data entry experience

· Customer service skills

· Excellent organizational skills

· Good oral and communication skills

· Ability to meet deadlines and work in multiple databases.

Physical Requirements:

· Ambulate 3 blocks or more.

· Key data

· Sit for extended periods.

· Lift at least 15 lbs.