What are the responsibilities and job description for the Bilingual Patient Services Representative position at HealthCare Connections?
Career Opportunity - Patient Services Representative / Greeter with The HealthCare Connection in Cincinnati, OH (Openings at Lincoln Heights and Mt. Healthy sites)
Our organization is looking for Office Support Staff interested in aiding our patients through the front desk registration process. The position will serve as the “face” of the organization, being one of the first people that come in contact with our patients. We look for a customer-oriented individual who can create a welcoming environment and committed to helping our patients have an outstanding customer experience.
Activities for the role include greeting and registering patients, updating demographic information, verifying insurance, and collecting payments for services. Other duties could include scheduling, reminding, and cancelling patient appointments, working with the Finance department on delinquent balances, and assisting with paperwork and reporting. The candidate selected will have customer service and data entry experience, preferably with a minimum of 1 year prior experience registering patients in a hospital, ambulatory care or other medical facility.
Must be fluent in Spanish/English.
RESUME MUST BE ATTACHED TO BE CONSIDERED
- 1-3 years of experience in a clinical environment in a similar registration / scheduling role is preferred
- Must be proficient with computers and able to work with Microsoft Office programs
- Familiarity with electronic health records, Next Gen experience a plus
- Proven ability to function well in a busy environment with multiple interruptions
The HealthCare Connection located in Cincinnati, Ohio connects all persons to quality healthcare-. Founded in 1967, we were Ohio’s first community health center. Our mission is the same today as it was when we first opened for operation. We serve underserved, underinsured, and uninsured persons living in northern Hamilton County providing them with the same access to quality healthcare as fully insured persons. We are a leader in providing affordable, quality healthcare. We strive to be compassionate. We respect different cultures. We team with other agencies in order to meet the complete needs of our patients. Please visit our website at www.healthcare-connection.org. The HealthCare Connection is committed to advancing health equity and encourages those with diverse backgrounds and experiences to apply. Employer is an Equal Opportunity Employer and Drug Free Workplace. Please, no phone calls, or third-party candidates.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $18
