What are the responsibilities and job description for the Healthcare Account Manager position at Healthcare Management Administrators?
About Us
Healthcare Management Administrators (HMA) is a leading third-party health plan administrator serving medium to large-size employers across the Pacific Northwest and beyond. We pride ourselves on delivering customized health plans with best-in-class customer service.
Our Culture
Our vision, 'Proving What's Possible in Healthcare,' and our values, People First, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. We are proud to be recognized as a 'Washington's Best Workplaces' by our staff and the Puget Sound Business Journal.
What We're Looking For
We seek unique individuals who care deeply about others, thrive in evolving environments, and are motivated by tackling complex challenges. As a key member of our team, you will engage in community and networking opportunities, demonstrating a professional presence and appearance.
Responsibilities
- Manage a book of business with 12-15 clients, providing white-glove service and representing client success through participation in finalist meetings and implementations.
- Own the preparation, delivery, and execution of renewal strategies, building strong relationships with key stakeholders and demonstrating HMA value.
- Recommend products and services relevant to client needs, regularly updating the CRM to communicate client and broker activities across the organization.
- Participate in projects as needed, serving as a subject matter expert for client success functions.
Requirements
- BA degree in a healthcare-related field, communications, or business administration.
- WA State Agents License, Life & Disability, or other professional designation (e.g., CEBS, HIAA) preferred upon hire, with the option to complete within the first 90 days.
- 1-2 years' experience in the health insurance industry, with 1-2 years working directly with clients and brokers.
- 2 years of account management experience, with extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans, and Stop Loss.
- Strong written and verbal communication skills, with a professional presence and appearance.
Compensation
The base salary for this position in the greater Seattle area is $80,000-$85,000, with performance-based incentive bonuses available. In addition, HMA provides a comprehensive total rewards package, including competitive pay, annual incentives, medical, dental, and vision insurance, a 401(k) retirement plan with match, generous PTO and holidays, and more.
How We Support Your Work, Life, and Wellness Goals
We offer a comprehensive total rewards package, including competitive pay, annual incentives, medical, dental, and vision insurance, a 401(k) retirement plan with match, generous PTO and holidays, and more. We also provide an onsite gym facility, a gym subsidy, Life, AD&D, Short-Term and Long-Term Disability Insurances, an Employee Assistance Plan, free parking, and easy freeway access to I-405 and I-520.
Salary : $80,000 - $85,000
