What are the responsibilities and job description for the Front Desk Coordinator position at healthcare office?
We’re Hiring: Front Desk Coordinator
Are you a friendly, organized, and customer-focused individual with a passion for helping others? Our healthcare facility is seeking a dedicated Front Desk Coordinator to be the first point of contact for our patients and visitors. In this vital role, you will provide outstanding customer service and ensure that our office runs smoothly and efficiently. Applicants must be interested in health and wellness.
Responsibilities:
- Greet and assist patients, visitors, and staff in a professional and welcoming manner
- Answer phone calls, schedule appointments, and manage patient check-ins
- Verify patient information and update records as needed
- Ensure smooth patient flow and manage wait times effectively
- Process patient billing, payments, and insurance information
- Maintain a clean and organized front desk area
- Handle incoming mail, faxes, and emails as required
- Coordinate with medical staff to ensure efficient operations
- Medical Assistant/Scribe duties as needed
- Address patient inquiries and resolve any concerns or issues promptly
- Maintain confidentiality in accordance with HIPAA regulations
Requirements:
- High school diploma or equivalent (associate or bachelor’s degree preferred)
- Previous experience in customer service or healthcare setting is a plus
- Strong communication and interpersonal skills
- Ability to multi-task and stay organized in a busy environment
- Basic computer skills and proficiency with office software
- Detail-oriented and able to manage sensitive information
- Friendly, professional, and compassionate demeanor
Benefits:
- Competitive salary based on experience
- Positive and supportive work environment
- Opportunities for career growth and development
If you're a motivated and people-oriented individual who thrives in a fast-paced environment, we’d love to hear from you! Apply today by sending your resume to kherring@wellbeingnow.com .
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 20 – 35 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Annapolis, MD 21401 (Required)
Ability to Relocate:
- Annapolis, MD 21401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $22