What are the responsibilities and job description for the Hospice Collections Consultant position at Healthcare Provider Solutions?

About Healthcare Provider Solutions :

Healthcare Provider Solutions is a growing healthcare company providing billing, coding, financial, operational, educational, and clinical consulting to the home care and hospice industries. Healthcare Provider Solutions' core services include home care & hospice billing and collections, coding, receivable collection projects, clinical compliance chart reviews, operational reviews, and education through seminars and webinars.

We do what we love while providing excellent service and treating each other with respect! HPS is an organization that is dedicated to their clients, their work, and their employees.

Our company is seeking a full-time Collections Consultant to work on our Hospice Team . The ideal candidate for this job has a minimum of 2 years of experience in commercial and Medicaid claims follow-up and collections with excellent time management skills.

Responsibilities & Expectations :

Perform claim collections for multiple hospice providers.
Track trending issues such as reoccurring denials, payment variances, and payer processing delays.
Communication with hospice providers regarding collection concerns and trends.
Experience with multiple EMR systems.
Experience with Medicaid and Medicaid room and board collections required.
Review payer remittance advices and explanation of benefits to identify payment errors, denials and low reimbursement.
Identify and correct claim errors in clearinghouse and EMR systems.
Make phone calls and utilize various payer on-line portals for claim follow up.

Requirements :

Must have a minimum of two years of experience in Non-Medicare hospice collections including Medicaid and Medicaid room and board.

High School Diploma

Ability to utilize Microsoft Office efficiently, including Outlook (email and calendar), and Excel is a must.

Has experience with multiple EMR systems

Has experience with denials / rejections in a clearinghouse environment.

Must be able to read, write, and follow directions in English

Must have knowledge of basic math skills

Knowledge of how to use a phone line system, copier / scanner, fax, and email is a must

Must be able to sit for at least eight hours per day and look at a computer screen

Must be willing to work a hybrid schedule, working in our Nashville office two days per week and from home three days per week.

Compensation and Benefits

Hourly, 40 hours per week, full-time, non-exempt position. We work a hybrid schedule in the office two days per week and three days at home.

Paid Time Off (PTO; starts accruing day one and is available for use following a probationary period of 60 days)

Eleven paid holidays off per calendar year, 2 additional floating holidays annually

Company paid medical and life insurance policy for employee upon eligibility

Dental, vision, and dependent medical coverage offered to employees, at cost upon eligibility

Retirement plan with company match available immediately upon hire

Job Type : Full-time

Why Healthcare Provider Solutions?

We believe in working hard for our clients and working even harder to make all employees feel respected and rewarded for their hard work.

HPS is growing! With that, comes the rewarding challenge of performing at a high level with an emphasis on teamwork.

The ability to work with a supportive team dedicated to providing excellent service

Healthcare Provider Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic, information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Hospice Collections Consultant

What are the responsibilities and job description for the Hospice Collections Consultant position at Healthcare Provider Solutions?

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