Workers' Compensation Claims Specialist

Overview

Healthcare Services Group (HCSG) is seeking a Workers’ Compensation Claims Specialist to join our growing Corporate Team.

POSITION SUMMARY:

The Risk Management Department protects the financial and reputational integrity of the Company by aggressively mitigating and managing known risks and proactively identifying and planning for future risks. We serve the Company by building relationships and trust and acting as a valued partner and resource. We strive to deliver results that are cost-effective, timely, innovative, respectful of internal and external stakeholders, and consistent with the Company’s Purpose, Vision, and Values.

The Workers’ Compensation Claims Specialist will support the Department by operating as a liaison between HCSG and claims organizations (WC Carriers and/or TPAs), ensuring timely and appropriate action and managing related processes. The Workers’ Compensation Claims Specialist will join and serve as a subject matter expert for an evolving, collaborative team that supports professional growth and development.

RESPONSIBILITIES:

• Assists with review and internal/external reporting determination of workplace incidents
• Ensures claim handling that drives appropriate loss and expense outcomes for HCSG

• Maintains tracking system for incident follow-up

• Ensures compliance with HCSG’s incident reporting policies and procedures
• Coordinates and manages HCSG’s medical case management vendor; designates involvement at the time of reporting
• Provides WC oversight for non-litigated cases within assigned territory

• Facilitates WC claim closures
• Manages injured worker outreach program

• Ensures Field Operations are following HCSG’s Return-to-Work Policy and Procedures

• Manages shared Risk Team email account
• Performs other duties as assigned

QUALIFICATIONS:  

• Technical proficiency (MS Office and Gmail) required
• Dependable, proactive, attentive to detail, and able to work independently with minimal supervision
• Exceptional communication skills and professional demeanor, Spanish speaking a plus

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, and dietitian services within the healthcare market. For more than 45 years, we have provided essential services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy Companies, we put our collaborative values to work with empowerment and development opportunities for team members at every level.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Complimentary Health Benefits-  Free telemedicine and Prescription Drug Program
• Paid Time Off - Paid holiday and vacation days.
• Health Plans - An array of medical, dental, vision, and other supplemental health insurance offerings.
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid Time Off - Holidays and Vacations.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

Bensalem Office

Located on the bustling Street Road near I-95 and Parx Casino, the HCSG headquarters office stands in a central hub that suits both metro and city commuters. With dozens of dining options, grocery stores, and necessity stores, this Bensalem, PA, location offers convenience for all team members. Within the office, you’ll enjoy the following during your visits:

• Updated office space with diverse independent workspaces to promote creativity.
• Complimentary beverages, including Starbucks Coffee offerings, Keurig, Cola products, and various juices.
• Team events, including holiday parties, company picnics, anniversary celebrations, and more!

Healthcare Services Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Healthcare Services Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.