What are the responsibilities and job description for the Credentialing Specialist position at Healthcare Support Staffing?
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Company Job Description/Day to Day Duties:
Duties and Responsibilities
o Review and process initial provider enrollment applications per State requirements
o Update provider changes, certifications, and license updates
o Navigates multiple licensing and medical certification websites to obtain updates.
o Follows up with providers on outstanding issues within contractual guidelines set by our customer.
o Provides excellent customer service with professional verbal and written abilities.
o Interacts with providers and coworkers in a professional manner.
o Ability to identify when to elevate a documentation issue and identify the root cause.
o Records calls accurately in a call tracking system and records all steps accurately in the provider’s file.
o Maintains specific quality and quantity standards.
o Assists providers via telephone and email to resolve credentialing and enrollment issues related to the provider file.
Qualifications
Minimum Education/Qualifications/Licensures:
High School Diploma or GED
Provider enrollment and credentialing
MS application knowledge
Additional Information
Location: 9415 W Golden Trout Boise , Idaho 83704
Shift: M-F 8-5