What are the responsibilities and job description for the Transfer Center Coordinator position at HealthEcareers - Client?
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Summary
Coordinates, prioritizes, and optimizes patient flow activities using critical thinking and prioritizing patient placement based on the most critical to the least critical patients. Serves as the primary contact for referring physicians requesting the services for continued patient care. Facilitates all patient transfers into and within the healthcare network by answering phones and initiating referrals and / or inpatient transfers from physicians and medical professionals.
Job Duties
- Monitors and assesses bed availability to ensure timely placement and determines whom to accept and / or place in the appropriate accommodations.
- Collaborates with other departments for inpatient lateral transfers to ensure admission criteria are met, admit numbers are obtained prior to facility acceptance and transfer. Documents the required information within the patient's record.
- Transcribes interactions on calls and documentation on transfers by the end of the shift.
- Answers calls in the transfer center and coordinates the delivery of emergent information
- Provides and assists physicians with emergent and non–emergent transfers, consults, and coordinates conference calls between providers and other calls received.
- Triage and prioritize patient transfers to specialty care.
- Identifies, resolves, and escalates major issues and service failures that impede success.
Minimum Qualifications
Preferred Qualifications
Physical Demands
Lift and carry 7 lbs., continuous sitting >
67%, frequent keyboard use / repetitive motion, frequent fine motor activity / wrist position deviation.
Job Description Disclaimer : This position description provides the major duties / responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and / or social activities.
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