What are the responsibilities and job description for the Senior Manager, Product Operations position at HealthEdge Software Inc?
HealthEdge Software Inc - Senior Manager, Product Operations
We are seeking a highly skilled and experienced Senior Manager, Product Operations to join our empowered product team at HealthEdge. We empower our product teams to solve hard problems—customer problems and business problems—in ways that our customers love and that work for our business. Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, several engineers, and QE. We have divided our product teams into Value Streams (i.e., Claims, Billing & Financials, Enrollment, BlueCard, Integration, and Platform).
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As a Senior Manager, Product Operations, you will :
- Implement and optimize systems and processes to support the product management team.
- Aggregate and synthesize qualitative and quantitative customer feedback to inform product decisions.
- Manage and optimize the tools and systems used by product managers to ensure efficiency and data integration.
- Develop and maintain internal documentation and training materials.
- Facilitate cross-functional collaboration and internal readiness.
- Act as a strategic advisor to the VP of Product and product leaders by providing insights and recommendations.
- Implement systems to manage change and improve efficiency.
The Product :
With HealthRules Payer, our integrated solutions suite includes the industry's leading digital claims administration processing system, business intelligence, integration capabilities, and home and host processing support available on both public and private clouds.
Your Impact :
What You Bring :
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers.
Geographic Responsibility : While HealthEdge is located in Burlington, MA you may live anywhere in the US.
Type of Employment : Full-time, permanent.
Work Environment : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us.
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