Fitness Program Manager

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

HealthFitness has a fantastic opportunity for a seasoned Program Manager at our client site in Anna, OH!

Are you ready to lead and manage a dynamic fitness and aquatics program in a 42,000 sq ft facility? This role involves overseeing all operational aspects of a multi-client on-site program, ensuring high levels of participation, results achievement, and customer satisfaction. You'll be responsible for contract compliance, strategic business plan development, staff supervision, training, and development, as well as designing and facilitating a variety of health and fitness programs. Additionally, you'll handle various administrative duties, including developing outcomes-focused management reports. This position also includes implementing and instructing individual and group fitness programs, providing floor supervision, fitness testing, exercise prescriptions, and orientations.

Manages and directs all operational aspects of a midsized, single client on-site fitness program ensuring the highest level of participation, results achievement, and customer satisfaction in the delivery of programs and services. Responsible for contract compliance, development of and adherence to the strategic business plan, staff supervision, training, and development, design and facilitation of a variety of health &fitness programs, and various administrative duties including developing outcomes focused management reports. Also implements and instructs individual and group fitness programs, provides floor supervision, fitness testing, exercise prescriptions, and orientations.

Key Accountabilities

• Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates. Plans, assigns, and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
• Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
• Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives, and status.
• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives.
• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
• Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs, and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.
• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety, and service standards.
• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.
• Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.
• Other duties as needed/assigned.
  
  

Minimum Requirements

• Bachelor’s Degree in Exercise Science, Health Promotion, Kinesiology, or related discipline required.
• Minimum of 3 years of prior supervisory experience.
• Current Adult First Aid and CPR/AED certifications from American Heart Association, American Red Cross or American Safety & Health Institute. Note: certification must have an in-person component and not 100% online/OSHA compliant)
• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA; if not current, will be required within 6 months of hire.
• Some aquatics facility management experience preferred.
• Required to obtain a Certified Pool Operator certification within 1 year of hire.
• Strong leadership, team management, interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands
• Computer proficiency in MS Office including at minimum Word, Excel, and Outlook.
• Ability to communicate with all levels of the organization.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.
  
  

Compensation: $58,000/Year - $68,000/Year. Pay is dependent on experience and qualifications.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fifth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.