Director, Quality Data and Analytics

This director will be a pivotal member of the quality leadership team, playing a crucial role in upholding and enhancing our standards of excellence. The position will oversee 2-3 direct reports and be accountable for 17-20 individuals across the department.

Required Qualifications:

• Bachelor’s degree in health administration, health informatics, nursing, science, or other health care related field.
• Strongly preferred - Master’s degree in health care management, health informatics, statistics, mathematics, finance, epidemiology, or related field preferred.
• Five (5) years’ experience in developing and using data for health care management related to data abstraction, data analysis, health information systems-Epic preferred, quality measurement and management.
• Five (5) years’ experience in hospital operations; minimum five years leadership experience.
• Demonstrated ability to lead and build a high performing team.
• Critical thinker with strong analytical skills around data and measurement; attention to detail and excellent follow-through
• Ability to build credibility, establish rapport, influence, and effectively communicate across multiple stakeholders. Comfortable working in a highly matrixed environment
• Responsive and nimble in prioritizing and allocating resources to solve the most pressing problems in a timely and professional manner.
• Proven capability to determine key issues, involve the appropriate individuals, and develop appropriate plans of action for multi-disciplinary perspectives.
• Ability to create, maintain and influence effective working relationships through exceptional collaboration skills and behaviors with internal and external customers at all levels.
• Capacity to manage multiple priorities and to meet key deadlines under pressure through effective time management skills.
• Foster a culture of continuous improvement and innovation within the team.
• Proficient in Microsoft Office, Teams, PowerBI

Hours/Location:

• M-F; Days
• This position has some hybrid flexibility with the expectation to be in the office a minimum of three days per week with additional days as needed when warranted.

Responsibilities:

• Oversee the CMS Hospital Quality Reporting Program measures, ensuring hospital compliance and timely submission. Subject matter expert on programs with knowledge of quality initiatives including current as well as proposed measures. Ensures program visibility and reporting transparency for leadership.
• Ensure the timely and accurate completion of regulatory reporting requirements for CMS, MDH, Joint Commission and other external organizations as required. Tracks and trends performance and identify opportunities for improvement.
• Provide consultation on quality metrics and performance management of external programs including MNCM, MACRA, MIPS, ACO, Patient Reported Outcomes, Payer contracts, etc.
• Lead the design and implementation of measurement strategies to support quality measurement for both internal and external performance reporting including CMS, MDH, Joint Commission, MNCM and value-based care contracts.
• Develop and implement data strategies and standards for the intake, prioritization, build and visualization of quality data across the care group for improving patient care and outcomes. Ensures source of truth reporting, high reliability, and easy access to information.
• Facilitate the annual review and goal setting for all quality measures based on established methodologies. Responsible for all quality board level and executive scorecards.
• Maintain and supports processes, methods, and tools to be used for planning, measurement, analysis, and quality improvement.
• Interprets, analyzes, and translates quality management data and information to determine trends and make recommendations to various levels of management regarding conclusions and solutions to identified issues.
• Responsible for the supervision of staff, including having the authority to hire, transfer, lay off, promote, discipline and discharge, train, reward, and review performance of employees. Ensures compliance with organizational and departmental policies and procedures.
• Manage team resources to meet multiple customer needs and expectations by understanding objectives for needed information, triaging customers’ requests, assigning appropriate resources, problem solving and removing barriers.
• Develop collaborative and integrated relationships with Data Operations, Informatics, Epic, Finance and Coding to align data into meaningful and actionable reports.
• Performs other duties as assigned.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.