What are the responsibilities and job description for the Ambulatory Reception Scheduler Coordinator position at HealthPartners?
Regions outpatient Rehab has an opportunity available for an individual with exceptional customer service skills to join our Neuroscience Center in a Ambulatory Reception Coordinator/Scheduler position.
To create and maintain a welcoming environment for all patients, visitors, and staff by providing exceptional customer service Independently performs patient check-in, registration/insurance verification, appointment scheduling, providing patient directions, monitoring wait times, and acting as a patient advocate. Assists in supporting the Scheduling Coordinators by receiving incoming calls and scheduling Rehabilitation for all outpatient sites as needed. This work may vary in percentage of time per function, in location, and working schedule. Performs related duties as assigned.
Work Schedule:
Monday, Tuesday, Thursday & Friday 645am-515pm
Off Wednesdays
Required Qualifications:
- Minimum 1 year previous clerical and/or customer service experience.
- High School Diploma or equivalent
Preferred Qualifications:
- Two years post-secondary education in Healthcare or Business Administration
- Three to four years in a health care setting
Benefits:
Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.
To create and maintain a welcoming environment for all patients, visitors, and staff by providing exceptional customer service Independently performs patient check-in, registration/insurance verification, appointment scheduling, providing patient directions, monitoring wait times, and acting as a patient advocate. Assists in supporting the Scheduling Coordinators by receiving incoming calls and scheduling Rehabilitation for all outpatient sites as needed. This work may vary in percentage of time per function, in location, and working schedule. Performs related duties as assigned.
Work Schedule:
Monday, Tuesday, Thursday & Friday 645am-515pm
Off Wednesdays
Required Qualifications:
- Minimum 1 year previous clerical and/or customer service experience.
- High School Diploma or equivalent
Preferred Qualifications:
- Two years post-secondary education in Healthcare or Business Administration
- Three to four years in a health care setting
Benefits:
Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.
