Dispatcher - Security Operations Center

Job Description

Regions Hospital has an opportunity for a Security Dispatcher to join our team!

The Dispatcher will effectively prioritize responses to a wide variety of routine, public service and emergency support calls requiring various problem-solving techniques, judgment, and verbal de-escalation. This position will use best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business continuity. The Dispatcher supports all HealthPartners properties and work locations in preparedness, response, and recovery from both routine and emergency incidents and must be a strong multi-tasker with problem solving capabilities; an analytical person that possesses critical thinking skills and is detail oriented.

Job Duties :

• Monitor cameras and alarms
• Responsible for answering routine and emergency calls for service and providing general assistance to colleagues, patients, visitors, and members
• Operate access control technology
• Communicate information surrounding incidents to leadership as appropriate
• Performs other duties as assigned

At Regions Hospital you'll find a warm, diverse group of people who are committed to helping our patients - and each other. We foster an inclusive environment that encourages new ways of thinking, celebrates differences and recognizes hard work. We're also committed to living our values. This means you can expect us to be your partner and treat you with dignity and respect. Join our team and make good happen!

Thank you for considering joining our team at Regions Hospital and being part of something special!

Minimum Qualifications :

Education / Experience :

Licensure / Registration / Certification :

Preferred Qualifications :

Education :

Experience :

This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits, which begin on day one of employment. Our benefits include medical insurance, dental insurance, 401k with match, disability insurance, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.

About Us

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.