HealthPartners is hiring for a Primary Care Clinic Medical Director to join our primary care team at HealthPartners North Suburban Family Physicians - Hugo Clinic. Being a part of our team means you will have an impact on the care that our patients receive every day.
You will be part of the largest multi-specialty care system in the Twin Cities. The position requires board-certified / board-eligible in primary care (FM, IM, M / P). This is an out-patient position where you will have the ability to perform a range of in-clinic procedures.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
Position Purpose and Overview :
The Primary Care Clinic Medical Director partners with the Clinic Manager in joint responsibility for the leadership, supervision and outcomes of all clinic activities and day to day operations. Together they work to assure a vibrant practice based on sound stewardship principles, and for the retention and recruitment of clinic physicians and advanced practice providers.
The Clinic Medical Director is responsible for ensuring outstanding clinical care, patient satisfaction, and access to affordable care in the context of the Institute for Healthcare Improvement's Triple Aim.
The Clinic Medical Director provides accountable leadership for all of the HealthPartners Medical Group goals and priorities, including the People, Experience, Health and Stewardship (Four Dimensions) goals.
The Clinic Medical Director has a good understanding of systems thinking and planning, excellent interpersonal and communication skills, a basic understanding of finance, and an ability to make and execute difficult decisions.
Reporting Relationship :
The Clinic Medical Director reports directly to the Primary Care Regional Medical Director (RMD) and is responsive to the Regional Clinic Director (RCD).
Working Relationships :
To accomplish the intended outcomes, the Clinic Medical Director maintains professional and effective working relationships with :
- Patients and their families
- The Clinic Manager
- Clinic administrative leadership
- Primary care clinic physicians and advanced practice clinicians
- Primary care clinic nursing, administrative, and support staff
- The Primary Care Regional Medical Director
- The Primary Care Regional Clinic Director
- The Senior Medical Director of Primary Care
- The Vice President for Primary Care, HealthPartners Medical Group
- Department Chairs of primary care and specialty care
- The Director of Primary Care Finances, HealthPartners Medical Group administrative staff, and all others within HealthPartners with whom there are shared goals and responsibilities.
Required Qualifications :
M.D., D.O., or foreign equivalent degreeBoard certification in a primary care specialty (Internal Medicine, Family Medicine, Med-Peds)Possession of a current Minnesota medical practice licenseDemonstrated communication skills and an ability to work effectively with all disciplines and levels of professionals within a large multi-specialty organizationA commitment to develop leadership skillsPosition Responsibilities :
The Clinic Medical Director will first and foremost lead by example :
Advocate and model the vision, mission, and values of HealthPartnersProvide care, to all patients, consistent with the Triple Aim.Work full-time at HealthPartners (combined clinical and administrative time totaling the equivalent of a 0.8 FTE or greater) and maintain a substantive clinical practiceWork within the primary care clinic leadership team to achieve organizational goals in all of the Four Dimensions (Health, Experience, Stewardship, and People)Assigned projects.Understand, support, and lead consistent with the Group Practice CulturePromote and represent the primary care clinic within the HealthPartners organization and within the communityRepresent the primary care clinic at the Primary Care Leadership Team (PCLT) meetingsAttend and participate in HealthPartners Medical Group leadership meetings as directed by the Primary Care Regional Medical DirectorPEOPLE
Promote partnership, collaboration, collegiality, and communication with primary care physician and advanced practice provider colleagues. Develop and implement strategies to assess and improve morale among clinic staff and cliniciansProvide leadership in recruiting new professional staff to the clinicEstablish effective mentoring of new physiciansCoordinate orientation and training of physicians and clinicians in the clinic, per medical group primary care guidelinesSupport all clinic physicians' and advanced practice clinicians' success through ongoing conversations, coaching and structured meetingsConduct monthly group meetings with clinic physicians and advanced practice cliniciansSet agendas and provide leadership at regular meetings with clinic physicians and other cliniciansAssure that clinic physicians and advanced practice clinicians fulfill expectations for professional behavior, work quality, effort, productivity and hours. Demonstrate the ability to respectfully hold clinicians accountable to job expectations. Work collaboratively to create specific corrective action plans if job performance is deficient or behavioral concerns ariseRoutinely assess the work status of all physicians and advanced practice clinicians. Actively promote their continuous developmentConduct annual performance reviews for physicians and advance practice cliniciansMonitor physician, advanced practice clinicians and overall clinic performance in the American Medical Group Association's physician satisfaction and employee engagement survey resultsAssure that regular meetings of individual practice teams are heldActively support the Healthy Workplace teamBe responsive to any requests for assistance made by physicians and other cliniciansHEALTH
Assure optimal clinic access and function by partnering with the Clinic Manager to manage physician staffingMonitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group's dashboard measures of access and health outcomesAssure that the clinic meets or exceeds HealthPartners quality goalsActively promote and monitor effectiveness of clinic Care Model Process (CMP); introduce and assist with CMP Retraining.Review and share health outcomes data, and develop specific action plans for improvementEXPERIENCE
Commit to a patient-first approachConduct clinic rounding activities on a regular basis with clinicians, clinic support staff and patients within key areas such as care units, radiology, lab, pharmacy and patient waiting areasMonitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group's dashboard measures of patient experience. Assure that the clinic's patient satisfaction scores meet or exceed goalsReview Patient Experience Survey results to each physician and care team with action steps for improvementWork with clinic leadership to review and act on formal patient complaintsSTEWARDSHIP
Collaborate with the Clinic Manager to create an Annual Budget for the clinicMaintain a full understanding of stewardship indicatorsMonitor physician, advanced practice clinician and overall clinic performance in the HealthPartners Medical Group's dashboard measures of stewardshipReview monthly stewardship measures and compensation reports. Create and monitor specific clinic and clinician action plans as indicatedAssure that each physician and advanced practice clinician understands and is making satisfactory progress toward production goalsWork with the clinic coding and documentation specialists (RCS) to assure that clinician coding and documentation is compliant with policies of the HealthPartners Documentation and Compliance Committee. Assure that clinicians are not consistently under-charging or over-charging for rendered services. In partnership with the Clinic Supervisor, create specific corrective action plans as indicatedActively promote group practice building as an important element of health care quality, patient experience, and stewardshipABOUT US
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran or basis of disability, or any other federal, state or local protected class.
To apply, please submit application or email your CV to maly.p.yang@healthpartners.com
