Demo

Patient Access Representative

HealthPartners
Richmond, WI Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/7/2025

Job Description

Patient Access Representatives are assigned to a primary check-in / Registration area on campus within the patient access team. They may perform admissions, check-in, registration, and scheduling functions, as well as address inquiries via telephone, email or fax.

Clinic Scheduling, Registration and Check In

  • Accurately and appropriately schedules patients.

Confirm arrival time, appointment time, and any other applicable instructions.

  • Educate patient of any preparation and / or instructions needed prior to procedure.
  • Pre-register patients by verifying demographics and insurance coverage. Create the Hospital Account Record (HAR).
  • Look for existing orders and link them to appointment.
  • Monitor and schedule the Referral Workque's as assigned.
  • Accurately and appropriately register and check in patients for their appointments.
  • Check in patients for their appointments, complete all needed information and direct them to the appropriate location.

  • Provide appropriate forms as designated by clinical staff and / or standard practice.
  • Receive and enter appropriately all patient forms dropped off for completion. Determine if the patient needs to be seen to complete the form, and / or have patient complete their portion of the forms. Route forms according to standard practice.
  • Collects and posts patient co-pays / deductibles / balances consistently and accurately.
  • Assists patients with any follow up appointments at check out
  • Work Schedule :

    32 hrs weekly / .8 FTE- ER Registration, evenings and weekend rotation. 2 : 30-pm-11 : 00pm, ER Day shift as needed

    Required Qualifications :

  • High School graduate or equivalent experience.
  • Preferred Qualifications :

  • 2-year degree in related studies; and / or equivalent experience.
  • Minimum one year experience in a hospital or medical clinic setting or equivalent.
  • Experience in a customer service setting.
  • Experience with Microsoft products, Word, Excel, Outlook, etc.
  • Benefits :

  • At Westfields Hospital & Clinic, we believe in providing our employees with exceptional benefits to help you thrive in your work. In addition to competitive wages, we offer a benefits package that includes health, vision, and dental insurance; 403b retirement program; competitive paid time off (PTO); short-term disability pay, long-term disability and life insurance options; flexible spending accounts (FSAs); education reimbursements; employee assistance programs (EAP), employee well-being program; free parking; employee recognition and rewards; social club discounts to area attractions and events; community volunteer pay.
  • About Westfields Hospital & Clinic :

  • Westfields Hospital & Clinic is part of HealthPartners, the largest consumer-governed, non-profit health care organization in the nation with a mission to improve health and well-being in partnership with members, patients and the community. Located just 30 minutes east of the Twin Cities in the beautiful St. Croix Valley, Westfields is an award-winner hospital serving western Wisconsin with primary, acute, emergency and outpatient health care services. Our campus is in New Richmond, where you'll find a comfortable small-town feel, just a stone's throw away from Minneapolis and St. Paul.
  • As a partner for good, we believe that outstanding health care comes from combining science with compassion, spirit and humanity. Everyone on our team helps make health care and insurance simpler and more affordable for all. Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Access Representative?

    Sign up to receive alerts about other jobs on the Patient Access Representative career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $37,598 - $46,086
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $39,690 - $49,584
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $55,044 - $66,097
    Income Estimation: 
    $74,062 - $95,293
    Income Estimation: 
    $111,858 - $155,666
    Income Estimation: 
    $55,044 - $66,097
    Income Estimation: 
    $55,153 - $70,123
    Income Estimation: 
    $37,598 - $46,086
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $39,690 - $49,584
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at HealthPartners

    HealthPartners
    Hired Organization Address Paul, MN Per Diem
    Job Description Regions Hospital is seeking an Advanced Practice Provider with experience in the orthopedic surgery and ...
    HealthPartners
    Hired Organization Address Maple, MN Full Time
    Job Description TRIA is looking to hire an ATC, EMT, LPN, or MA to join our orthopedic urgent care team! Come join us as...
    HealthPartners
    Hired Organization Address Stillwater, MN Full Time
    Job Description Provides care coordination services for hospital patients to facilitate optimal patient outcomes, suppor...
    HealthPartners
    Hired Organization Address Park, MN Full Time
    Job Description Methodist Hospital is looking to hire a Facility Compliance Analyst – to join our – team! Come join us a...

    Not the job you're looking for? Here are some other Patient Access Representative jobs in the Richmond, WI area that may be a better fit.

    Patient Access Representative

    Disability Solutions, Richmond, WI

    Clinic Patient Access Representative

    Allina Health System, Shakopee, MN

    AI Assistant is available now!

    Feel free to start your new journey!