Clinical Director - NCSH Residential Treatment

Job Overview

Position highlights:

• Robust Benefits package, including Commuter Benefits
• 4/10 work schedule available
• Training and professional development opportunities

Job overview:

Are you interested in working for a historic, gender responsive and trauma informed program that improves the quality of life for the women in our care? Do you believe in individualizing each participants’ treatment based on their needs and what works best for them?  Are you ready to lead a team of compassionate, hardworking, and mission driven care providers? If so, the Clinical Director position could be a great fit for you.  At North County Serenity House (NCSH), we offer a comprehensive program that includes therapy, psycho education classes, counseling groups, advocacy, onsite daycare, homeless supportive services, and exit planning.  We believe in meeting the needs of each individual and providing them with the care they need to establish a support system, healthy coping skills, and tools to improve the overall health and quality of their life.

The Clinical Director for NCSH is a licensed professional who is responsible for the clinical oversight and integrity of day-to-day program operations for our outpatient and residential programs. 

The Clinical Director is to ensure high quality and safe services for our clients, and provides training and leadership develop to the LPHAs and direct service staff they oversee. The Clinical Director takes ownership, leadership, and strategic thinking over their program and demonstrates the skills to motivate staff and create high performing teams, consistently improve services, and can balance overseeing high quality, trauma informed care while also maximizing contract revenue and fiscal overview.

Key Responsibilities

Responsibility Highlights:

Clinical leadership:

• Responsible for setting and guiding clinical strategies and treatment philosophy for direct service providers, including but not limited to employing a "whatever it takes" mentality.
• Ensures that all LPHA’s and direct service staff provide strengths based, trauma informed, and culturally competent services.
• Responsible for program decisions being guided by a client centered approach.
• Responsible for ensuring that quality, cutting edge services are consistently delivered to clients including the maintenance of quality client records reflective of the level of care provided.
• Ensures that quality treatment services and evidence-based practices and guidelines inform programmatic decisions.
• Responsible for ensuring that the client’s record is of high quality and kept up to date as part of the service provided.

Staff Management:

• Provides clinical consultation and guidance to the treatment staff as needed.
• Ensures that all staff are informed and kept up to date on trends related to client treatment and care.
• Ensures all service staff submit documentation in accordance with program requirements and in compliance with all regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, discharges, and co-signatures occur on time.

Advocacy and Strategic Planning:

• Act as a liaison between the agency and outside organizations, creating relationships with external partners for appropriate resources to meet the health, mental health, and human service needs of our clients, as well as the training and development needs of staff.
• Creates policy and procedure that supports team communication and collaboration with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others.
• Collaborate with other leaders within the organization to discuss best practices, innovative solutions, and brainstorm new processes.

Education and Knowledge, Skills and Abilities

Education Requirements:

• LCSW, LMFT, LPCC, or PsyD with license through Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP).
• Experience Minimum of three years experience working within a trauma informed setting providing supervision to direct service providers in comparable size agencies with similar population.
• Significant experience in working with individuals who are impacted by human/sex trafficking.
• Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
• Knowledge of and experience with providing trauma informed services.
• Strong computer skills, including Outlook, Excel, Word and PowerPoint.  

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

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