Overnight Monitor - NCSH Residential

Job Overview

This is a union position.     

North County Serenity House Outpatient Program provides a gender responsive, trauma informed approach to assist our participants in recovery, relationships and relapse prevention. Our comprehensive program includes therapy, psycho education classes, counseling groups, advocacy, onsite daycare, homeless supportive services and exit planning. We believe in individualizing participants’ treatment based on their need and what works best for them. Our hope for every woman is that they are able to improve their quality of life, establish a support system and develop healthy coping skills.We are funded through the County of San Diego Health and Human Services Agency. North County Serenity House is also a proud partner of Live Well San Diego.

Overnight Monitors are responsible for maintaining and assessing the safety and security of the program and residents throughout the night while providing a supportive treatment environment. Through effective communication, Overnight Monitors relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Overnight Monitors ensure that the treatment environment is safe and welcoming.

Key Responsibilities

Safety and Security Responsibilities: Remains alert and awake during the entire overnight shift. Performs hourly facility and room checks to ensure and maintain accountability of all participants and the safety and security of the facility. Coordinates emergency drills with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Performs CPR and First Aid as needed. May work weekends and holidays as needed.

Documentation Responsibilities: Documents participant updates and incidents in the Welligent and facility log nightly. Completes an absent without leave (AWOL) and AWOL retraction reports as needed. Updates tracking log with newly enrolled and discharged participants and sends to the appropriate departments before the end of the shift. Updates bed roster when needed to ensure all participants are in the correct bed. Maintains accurate records by data entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-cal and funder standards to satisfy internal and external evaluating requirements. Assist in ongoing maintenance of participants’ charts and other related documentation. Uploads all medication logs, medication Centrally Stored Medication and Destruction Record, UA logs, UA lab results and controlled count logs to counselors as participants discharge or at the end of every month. Creates and updates all medication logs to reflect current medications. Ensures that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Review notes for billing accuracy.

General Responsibilities: Overnight monitor will support the medical team when needed to ensure participant medication is securely stored and properly accounted for. Ensures that the laundry room is locked at the appropriate hour and locks all group room doors around the facility. Responsible for re-stocking supplies in bathrooms, Health and Wellness Room and the Administrative Office. Check phone message on both the duty phone and the landline phone and forward to appropriate staff or email staff with information. Responsible for checking passes and sign out logs nightly. Inform program staff of any pass discrepancies, late arrivals, etc. Check all UA results for the day and send out email with positive and negative results. Assist the medical team with medication box audits. Comply with agency’s policies and procedures. Arrange work schedule in accordance with agency’s needs which may include weekends and holidays. Meet expected performance standards as assigned by supervisor. Attends and completes required trainings and meetings.

And, other duties as assigned.

Education and Knowledge, Skills and Abilities

• Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
• High School diploma or equivalent.
• First Aid Certified within 30 days of employment.
• CPR Certified within 30 days of employment.
• A valid California driver's license and automobile insurance.
• Must not be on active parole or probation.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
• High degree of self-awareness and self-regulation.
• Acts with a sense of urgency to ensure the highest quality of care possible for our participants.
• Ability and willingness to learn new systems, topics, and methods.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

Tag: IND100.