Member Services Specialist @ HealthSPORT Eureka

Join our team as a Member Services Specialist!

~~ Shift Available: Weekend Closer (12:00pm-5:30pm, starting March 1st)~~

Are you a natural problem-solver?

Are you done with boring companies that bring no excitement or challenge into your life?

We are looking for energetic and positive team members who excel in fast-paced environments and have a passion for helping others.

If you're a customer service pro and like to join a dynamic and supportive team that encourages both individual and collective success, we'd love to hear from you.

This is an incredible opportunity working for a marketing and sales-driven CEO who is a visionary and an opportunity provider. If this sounds like an opportunity for you, complete our application at https://healthsport.com/employment

Qualifications:
- Capable of delivering superior customer service
- Strong interpersonal skills (including telephone skills), ability to sell, neat appearance and a commitment to success
- Attention to detail, flexible and able to adapt to evolving needs
- Ability to work independently and as part of a team
- Ability to adapt to unexpected situations to accommodate member’s needs
- Good computer aptitude
- CPR certified

Essential job functions:
- Control club access
- Greet members and guests by name
- Answer phone within 3 rings with proper greeting and tone
- Manage Point of sale entry and payment transactions
- Schedule activities, lessons, and services as needed
- Perform administrative duties, e.g. returning phone calls, scheduling WSI, Set up CSI scheduler for swim program
- Help optimize Swim Instructor scheduling to provide proper coverage without overstaffing
- Maintain procedures and processes to ensure smooth program operations
- Support with the development and implementation of program systems and procedures
- Take timely and appropriate course of action for program issues under guidance of your supervisor
- Prepared to inform members and guests of HealthSPORT’s programs and activities as needed
- Follow all safety and cleaning procedures for your safety and for the safety of our members
- Perform housekeeping duties as scheduled
- Follow opening and closing procedures as required
- Communicate problems or suggestions to your supervisor in a timely manner
- Respond to all email communication within 48 hours

Reports to: Asst. Site Manager

Position status: Non-exempt, Part-time. Schedule may include weekends, evenings, and holidays.

To apply, please visit https://www.healthsport.com/employment
**While not required, you are encouraged to submit your resume and two (2) written professional references.

Job Type: Part-time

Pay: From $16.50 per hour

Expected hours: 11 – 12 per week

Shift:

• Evening shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $17