What are the responsibilities and job description for the Medical Scheduler position at HealthStar Physicians of Hot Springs?
Medical Scheduler
Job Summary
We are seeking a self-starting, experienced individual to join our team as a Medical Scheduler. As part of our administrative team, you assist patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need. You accurately record patient information, prevent double-bookings, and route patient calls to the correct department or individual. This position requires you have close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. Our ideal candidate has prior receptionist experience, especially in a medical setting, coupled with superb data entry and communication skills.
Medical Scheduler Duties and Responsibilities
- Answer patient calls, field questions, and assist patients in making new medical appointments
- Change or cancel appointments as necessary
- Accurately note all patient information according to confidentiality standards and HIPAA requirements
- Route calls to the appropriate department or individual
Medical Scheduler Requirements and Qualifications * High school diploma or GED certificate
- Knowledge of common medical terminology
- Prior receptionist experience, ideally in a medical clinic environment
- Bilingualism (English/Spanish) a strong plus
- Excellent communication skills and phone etiquette
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18