What are the responsibilities and job description for the Systems Analyst position at HealthTrio?
A company is looking for a Systems Analyst I to ensure system quality and efficiency through issue identification and resolution.Key ResponsibilitiesIdentify system issues and document reproducible steps in the issue tracking systemMonitor system alerts and escalate issues to engineering as necessaryCommunicate root cause analyses to clients and provide detailed JIRA tickets for issue resolutionRequired QualificationsMinimum of one year of related experienceBachelor's degree in a related field from an accredited university or equivalent functional work experienceBasic knowledge of SQL queries and Linux commandsFamiliarity with Health Insurance and SaaS operational environmentsAbility to interpret system conditions by analyzing system stats / profiles
