What are the responsibilities and job description for the Program Assistant position at HealthTrust Workforce Solutions?
Job Description
WHO WE ARE:
At HealthTrust, we believe that healthcare isn’t defined by the four walls in which it’s practiced. It’s defined by its people. We pride ourselves on creating opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.
HealthTrust Workforce Solutions is a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals. We are the Healthcare industry’s largest managed services provider and a top ten largest healthcare staffing company, we put more than 28,000 professionals to work each year.
WHAT WE OFFER:
- Competitive Pay
- Comprehensive Training
- Medical, Dental, Vision, And 401(K) Matching
- Generous PTO and Paid Holidays
- Retirement Planning And Savings Options
- Tuition Assistance
- On-Site Gym
- Pet Insurance
WHAT YOU’LL DO:
The Program Assistant is responsible for assisting Travel Recruiters, Program Managers, and department management with their job requirements. Responsibilities include but are not limited to communicating effectively with all involved personnel, and providing timely follow up for needs and issues as necessary.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Maintains open communication with Travel Recruiters, Program Managers, Director of Recruitment and Director of Travel Operations in an effort to meet special needs and address problems or concerns
- Responses to supervisors and co-workers request for information and assistance in a timely manner
- Receives and screens travelers, client facilities and vendor partners’ inquiries. Forwards inquiries or complaints to the appropriate individual for resolution and follows up in a timely manner to ensure issue was resolved satisfactorily
- Answers the telephone; provides courteous, effective assistance to callers; takes and relays accurate, timely messages
- Checks the “Recruiter Line” on a daily basis and forwards the messages accordingly
- Supports Recruitment in tracking Nurse Competency Testing and Checklists, applications and system updates
- Manages all leads received from “Applicant Tracking Systems” as well as interdepartmental/intercompany referral leads (i.e. account managers, local offices etc.)
- Interacts with all team members to constantly improve the submission turnaround time with client
- Other duties as assigned
