What are the responsibilities and job description for the Order Fulfilment and Billing Specialist position at Healthy America, LLC dba The Amazing Chickpea?
Benefits:
Benefits/Perks
We are seeking a Order Fulfilment and Billing Specialist to join our team! As a order fulfilment and billing specialist, you will be helping fulfilling order fulfilment , invoicing customers and making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
- 401(k)
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
We are seeking a Order Fulfilment and Billing Specialist to join our team! As a order fulfilment and billing specialist, you will be helping fulfilling order fulfilment , invoicing customers and making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
- Contact customers to discuss their accounts and outstanding balances
- Discuss the reason for the debts with the customer, and help them best understand their options moving forward
- Create payment plans that work with the customer while also aligning with company policy
- Maintain excellent records of customer interactions
- Process incoming payments or debt settlements
- Excellent customer service skills
- Excellent communication skills
- The ability to work well in a fast-paced environment
- Familiarity with computer programs including the Microsoft Office suite
