What are the responsibilities and job description for the Site Manager position at Healthy MD?
Position Summary:
The Site Manager is responsible for the organization and oversight of one or more clinic locations. You will assume responsibility for the health clinics' overall success by supervising staff, setting targets, and ensuring that they are attained. Effective Site Managers are skilled in managing diverse operations. They have a strategic mindset and are excellent leaders. Excellent abilities in financial, logistics, and planning are also essential for the role.
The Site Manager, works under the direct supervision of the Manager, Clinical Operations.
Essential Duties and Responsibilities:
The job duties listed below are representative of the essential job functions and are not exclusive. Duties, responsibilities, and activities may change, or new ones may be assigned with or without prior notice.
Manages clinic day to day operations, which includes resources, inventory, and affiliate sites.Supervises Patient Outreach Drivers and Case Manager/ Medical Assistants activities to help identify. individuals that are at risk for STD/HIV infection.Demonstrates professional and interpersonal skills while interacting with clients and healthcare professionals.
- Ensure proper collection, storage, and hand-off of specimens.
- Responsible for the distribution of prescriptions delivered to clinics for patients.
- Audits cases to ensure Case Manager are completing all intake and clinical assessment forms.
- Leads community screening events to help identify individuals at risk of STD/HIV. These events can occur before, during, or after regular working hours, including weekends or holidays.
- Formulates fruitful business development strategies to ensure long-term success.
- Sets standards and objectives for your clinic and functional areas.
- Optimizes and oversee operations to ensure efficiency.
- Lead clinical team to attaining goal set forth by the Clinical Director.
- Ensure compliance with company's policies and operational guidelines.
- Evaluates employee performance using key metrics.
- Report to Clinical Operations Manager on progress and issues.
Other Duties:
- Performs other related duties and responsibilities as assigned by your supervisor.
Computer Equipment & Software Skills Requirements:
- Proficiency with Microsoft Office Suite; particularly Word, Excel, PowerPoint, and Outlook
- Working knowledge of EMR/EHR software
Minimum Requirements:
- Bachelor of Science degree Public Health or related field
- 2 years of professional work experience as a Site Manager or Facilities Manager. Experience may substitute for the educational requirement on a year-for-year basis.
- Knowledge of performance evaluation metrics and principles
- Sound understanding of optimization of clinic operations and standards for success
- Working knowledge of EMR/EHR software
- Exceptional communication and interpersonal skills
- Excellent organizational and leadership skills
- Strong business acumen with a strategic orientation
- Excellent problem-solving abilities
- Preferred Requirements:
- Master of Science degree in Public Health or related field
- 5 years of professional work experience as a Site Manager or Facilities Manager
- Certification(s): Relevant certification (e.g. Facilities Management) is preferred
- Workplace Civility Requirements & Attributes:
- Represents the company with a positive demeanor both internally and externally
- Participates fully as a team member, completing all requirements assigned in a timely manner
- Treats all employees, clients, and vendors with dignity and respect
- Works cohesively with team members and all co-workers
- Displays a positive attitude through supportive behaviors, problem-solving, and communication skills (both verbal and written communication)
- Acts in a professional manner at all times to maintain a positive work environment
- Utilizes excellent written and oral communications skills
- Maintains a professional client relationship to properly represent the organization
- Reasonable accommodation may be offered to enable qualified individuals with a disability to perform the essential functions of the job.
