What are the responsibilities and job description for the Store Manager/Sales Manager position at Healthy Pet Pantry?
We are seeking a dedicated Retail Manager to join our company. In this position, the Retail Manager leads all operations and is responsible for making sure the store functions smoothly while optimizing profits. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and as well as strong people-skills.
Responsibilities
- Recruit and hire new employees
- Train, manage, and regularly evaluate staff performance
- Manage all store operations and delegate responsibilities
- Supervise employees, providing coaching and mentor-ship to optimize productivity and increase sales
- Manage appropriate levels of stock and purchases as well as monitor store's budget by making every effort to maximize efficiency and profits
- Address customer complaints/feedback in a professional manner
- Plan and execute specials and promos, including clearance sales
- Uphold compliance with all legal, health, and safety guidelines
- Conduct discipline, coaching, and, when necessary, termination of employees
- Manage daily administrative functions of the office (hiring, terminations, payroll) by executing and refining recruiting and staffing initiatives; and researching and addressing employment-related concerns for applicants and associates.
- Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
- Protect against loss by monitoring security, training staff and maintaining security cameras
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Good communication and interpersonal skills
- Previous history as retail manager or in other managerial position
- Strong working knowledge of management best practices
- Solid communication and interpersonal skills
- Exceptional organization, strategic planning, and leadership skills
- Strong style sense and an eye for merchandising
- Computer skills
- Great written and verbal communication skills
- Strong customer service skills
Job Types: Full-time, Part-time
Pay: $36,000.00 - $43,000.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $36,000 - $43,000