What are the responsibilities and job description for the Front Desk Coordinator--Authorization/ Verification Specialist position at Hearing and Speech Center of Florida?
Company Description
Welcome to the Hearing and Speech Center of Florida, an 87-year-old non for profit serving individuals in the areas of disability/ special needs and educational services. We are also full-service providers and offer our clients Speech Therapy, Occupational Therapy, Physical Therapy, Educational and Behavior Therapy. We have a full practice for center-based services and have community contracts throughout the county at various locations. Our administration teams work at our clinical site, however, we serve all of Miami Dade County.
Job Description
The Patient Care Coordinator is an Administrative Team member and works primarily on the following:
-insurance verification and authorization including all private insurances and Medicaid via EQ -health benefit explanations to patients/helping them with our grants and opportunities.
-Use of EHR data entry); requesting and tracking authorizations; running reports
-communicating with team members and Dr. offices to ensure continuity of care
-working directly with Medical billing team--review and collaboration
-Attending and assisting patients at the front desk as needed
-Team member must be knowledgeable with portals and medical front desk process for patient services as related to medical management, and billing processes.
Qualifications
-Experience in a medical front desk setting-ideally a therapy practice (insurance verification, authorizations, scheduling, all matters related to patient care)
-Understanding of EMR system-program software used for scheduling, billing, etc.
-Excellent “People skills” and communication with staff, clients and Dr.'s
-Must be fluent Bilingual speaker-able to speak and write fluently in English & Spanish.
-Have exceptional organizational skills for data tracking, scheduling, and inventory.
-be familiar with commonly used office programs such as outlook, word & internet
Additional Information
All your information will be kept confidential according to EEO guidelines.
