What are the responsibilities and job description for the Patient Care Coordinator position at Hearing Health Care, Inc.?
Join our team as a Patient Care Coordinator!
Are you passionate about providing exceptional customer service? Do you thrive in a role where you can help others? Do you enjoy being independent and taking initiative within your role? We are seeking a full-time Patient Care Coordinator to join our front office team in Shawnee, Oklahoma. We offer a competitive hourly wage, health, vision, dental, and retirement benefits, as well as a welcoming and compassionate, professional atmosphere that fosters a great culture.
At Hearing Health Care we specialize in audiological services including diagnostic hearing testing, hearing aid fittings and service. We welcome adults of all ages.
Why You'll Love This Role:
- Friendly Atmosphere: Join a team that values warmth and friendliness. We prioritize a positive attitude and personality traits along with experience.
- Professional Growth: We prioritize continued learning and development of skill sets
- Supportive Culture: Work with teammates who are dedicated, helpful, and always ready to pitch in.
- Competitive benefits & salary: We offer a wage starting at $15.00/hr. commensurate experience.
What You'll Do Day-to-Day:
- Greet Visitors: Welcome patients and other visitors warmly.
- Manage Calls: Answer phones promptly and courteously, converting inquiries into scheduled appointments.
- Update Records: Enter and update patient information, handle invoices, receive and process payments, and assist with medical coding & insurance verification.
- Build Relationships: Maintain excellent working relationships with patients, vendors, and colleagues.
Ideal Candidate Traits:
- People Person: Warm, friendly, and able to convey that warmth, even over the phone.
- Compassionate: Patient and helpful, especially with our predominantly senior patients.
- Calm Under Pressure: Even-tempered and pleasant in a fast-paced medical office, no matter the situation.
- Dedicated Team Player: Committed, reliable, and always willing to help without being asked.
- Detail-Oriented: Accurate, organized, able to prioritize, and holds high standards for quality work.
- Professional Communication: Able to communicate clearly and effectively both written and verbally and in a professional manner.
- Problem Solver: A self-starter who can work independently, takes responsibility, and finds constructive solutions.
- Eager to Learn: Open to feedback and always looking for ways to improve.
- Punctual: Consistent and reliable attendance.
- Flexibility: This position offers a wide range of tasks and as such being flexible and able to adapt is key to success.
- 1 years Office Experience is required. Medical office experience is preferred but not required.
- Must be a high school graduate or equivalent.
If you embody these traits and are excited about the opportunity to make a difference in our patients' lives, we'd love to meet you. Join our team and be a part of a culture that values kindness, dedication, and growth.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Shawnee, OK 74804 (Required)
Ability to Relocate:
- Shawnee, OK 74804: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20