What are the responsibilities and job description for the Operations Manager position at Hearn Industrial Services?
Reporting directly to the senior management team, the Operations Manager has functional authority over all Operations – logistics, automotive sequencing and sub assembly, quality containment and supply chain service activities - within the Hearn Industrial Services Chicago Indiana facility and at client locations as required.
Job Responsibilities
· Have a solid understanding of human resource and administration, payroll, performance management,
· Oversee employee corrective action processes to ensure all employee related matters are handled in a fair, consistent and professional manner.
· Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
· Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
· Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
· Analyze and improve organizational process and workflow, space requirements, and equipment layout; implement changes
· Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
· Responsible for all supervisors, with review/approval responsibility for all operations employees
· Run a safe, injury/accident-free workplace
· Develop performance metrics that clearly outline expectations of each role, and ensure employees have the knowledge, training and ability to perform to expectation
· Review and provide support as needed, ensuring required onboarding and job specific training is implemented in a timely manner; ensure training documentation is maintained and updated
· Monitor process compliance and ensure the facility runs safely and efficiently
· Build and maintain internal team with an emphasis on customer satisfaction and service
· Mentor supervisors, managers and all staff for professional growth
· Manage compliance of the facility and operation within all city, state, federal laws and OSHA regulations
· Maintain strong communication with both internal and external customers
· Address customer concerns in a timely, proactive, and professional manner
· Other duties as assigned by management
Preferred Experience, Skills and Qualifications
· Post-Secondary education in Business, Supply Chain / Logistics, Manufacturing, Quality or Automotive or related field preferred, or combination of training and work experience
· Minimum five (5) years of managing logistics operations, with preference to those experienced in a Tier 1 automotive sequencing/manufacturing environment.
· Exceptional communication, problem solving and analytic skills
· Fluent in Microsoft Office programs, specific to MS Outlook, Excel and Word
· Must carry a valid driver’s license
· Knowledge of CMMS an asset
Shift - Day Shift
Wage - 85,000 to 95,000 dollars per year
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Education:
- Associate (Required)
Experience:
- Automotive Manufacturing: 5 years (Required)
- Quality management: 5 years (Required)
- Tier 1: 5 years (Required)
- Sequencing: 3 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- East Chicago, IN 46312 (Required)
Ability to Relocate:
- East Chicago, IN 46312: Relocate before starting work (Required)
Work Location: In person
Salary : $85,000 - $95,000