What are the responsibilities and job description for the Manager of Interoperability Services position at Hearst Health?
Job Description
The Opportunity
Homecare Homebase is searching for a Manager of Interoperability Services who will help lead a team of technical analysts towards success. This leader will aide in our efforts to create a culture of excellence, ownership, accountability, inclusion, and proven outcomes. This person will play a critical role in evolving our Interoperability Services team through the growth and development of our team members as well as other matrixed teams within the organization.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Manager of Interoperability Services, you will be responsible for developing and leading a group of technical analysts through projects. You will be responsible for:
Homecare Homebase’s mission is to empower exceptional care for all the clients we serve. The Manager of Interoperability Services supports this mission by providing leadership for the department’s people, processes, and technologies as well as supporting our strategic company goals.
We are looking for a talented, passionate individual that can show us:
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
The Opportunity
Homecare Homebase is searching for a Manager of Interoperability Services who will help lead a team of technical analysts towards success. This leader will aide in our efforts to create a culture of excellence, ownership, accountability, inclusion, and proven outcomes. This person will play a critical role in evolving our Interoperability Services team through the growth and development of our team members as well as other matrixed teams within the organization.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Manager of Interoperability Services, you will be responsible for developing and leading a group of technical analysts through projects. You will be responsible for:
- Employee Utilization and Productivity
- Quality Improvement
- Customer Satisfaction
- Employee Satisfaction
- Client Contract Management
- Employee Performance Management
- Process Improvement
- Attrition Management
Homecare Homebase’s mission is to empower exceptional care for all the clients we serve. The Manager of Interoperability Services supports this mission by providing leadership for the department’s people, processes, and technologies as well as supporting our strategic company goals.
We are looking for a talented, passionate individual that can show us:
- Leadership abilities that will support the successful delivery of interfaces through a Matrix Organization of Product Managers, Product Owners, Developers, and Quality Assurance team members
- Strong understanding of Healthcare Interoperability between Healthcare Information Systems used in Home Health, Hospice, Payor, Acute, Ambulatory, Population Management, and Accountable Care Organizations
- Good understanding of Interoperability Architecture and Analyst frameworks and best practices
- Leadership abilities that will support the successful management, growth, and development of Interface Analysts within the Implementation Services team
- A desire to streamline processes as it relates to employee commitment, creating additional revenue streams, and process automation
- An understanding of how to implement best practice for Discovery, Design, Build, Test, Deploy, and Adoption phases of the process
- The ability to execute on all business initiatives and goals for the Interoperability Services team
- The ability to travel up to 25% to build relationships and conduct employee quality reviews
- The necessary skills to act as liaison between customers and Homecare Homebase’s internal departments to coordinate resolutions to customer concerns that may impede successful delivery
- Bachelor's degree in Computer Science, Management Information Systems, Healthcare or equivalent experience ten (10) years required
- Education and experience in relevant ITIL support and delivery processes preferred
- Ten (10) years experience working in a relevant job comprising of large complex information systems environments with a variety of Healthcare Management Information Systems applications and technologies
- Six (6) years experience in a leadership role
- ITIL Certification preferred
- HL7 Certification preferred
- PMP and/or SCRUM Master certification preferred
- Related industry certifications preferred
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
