Field Supervisor

The Times Union seeks a Field Supervisor (Distribution) for a defined geographic region. Reporting to the Director of Delivery Operations, this role oversees home delivery, single copy, and targeted deliveries, managing relationships with Independent Contractors and Distributors. Responsibilities include customer satisfaction, route optimization and management, recruitment and orientation of independent contractors, and adherence to budgeted expense targets.

Who you are:

• Someone with high energy.
• A people-person with great communication skills.
• Someone who thinks five minutes early is too late.
• A safe driver with a reliable vehicle.
• A high-school graduate.
• Someone with strong math skills and an understanding of budget principles.
• Ability to use Microsoft programs such as Outlook, Excel, Word, and Teams.
• Newspaper delivery experience and a knowledge of local streets are a plus.

Key Responsibilities:

• Recruit and negotiate independent contractor agreements.
• Audit contract performance metrics and manage distribution contracts effectively.
• Identify cost reduction strategies and implement regional best practices.
• Interact with customers to ensure satisfaction and resolve escalated complaints.
• Ensure timely, error-free product delivery and manage warehouses.
• Supervise District Managers and field personnel.
Prepare reports and ensure compliance with agreements.

Qualifications:

• High School Diploma required (Bachelor’s preferred).
• 5-10 years of related experience.
• Proficiency in Microsoft Office, contract negotiation, and compliance.
• Flexible to work nights, weekends, and holidays approximate start time 1AM.
• Strong interpersonal and conflict management skills.
• Valid New York driver’s license, reliable vehicle, and proof of insurance.
• Ability to lift up to 75 lbs and work in diverse environments (e.g., warehouse, office, field).

Compensation:
Competitive salary range: $65,000 - $75,000/year, and a comprehensive benefits package.

Workdays begin about midnight including weekends and holidays. You'll work 37.5 hours per week with two consecutive days off. Hours and days are subject to change and may vary as the job warrants. Join our delivery team marking milestones in exceptional service and efficiency! Apply now!

The Times Union is located in New York’s Capital Region. We offer great pay, substantial benefits and the ability to live in a beautiful area of the country. We are dedicated to being a company where a diverse mix of talented people work. Our commitment to inclusion and multiculturalism is reflected in our content and hiring strategies. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.