What are the responsibilities and job description for the OFFLINE FILE RESOLUTION CLERK position at Hearst?
Job Description
SUMMARY
An offline file clerk is responsible for verifying, creating, applying, and balancing error files. They resolve issues related to these files and prepare client documents for storage.
ESSENTIAL FUNCTIONS
- Maintains confidentiality of CDS Global and its clients' proprietary information.
- Balances all incoming transactions.
- Runs attended or unattended mode according to size.
- Analyzes error notices and corrects errors.
- Communicates with Account Team via email or phone for error resolution.
- Deletes, corrects, or re-batches incorrect orders using Serv or Serv PF systems.
- Notifies managers of finder numbers not loaded and keys numbers.
- Interacts in cooperative and professional manner, with all levels of employees, vendors and / or clients, in a team environment.
- Organizes tasks and resources to complete work and meet deadlines according to established departmental procedures.
- Follows CDS Global ergonomic and safety policies.
- Works with other departments (Depositing, etc.) when necessary.
EDUCATION AND / OR CERTIFICATION, SKILLS AND LICENSING
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
TRAINING
March 2025 -To be determined
WORK SCHEDULE
WORK LOCATION
Boone Facility
SALARY
POSITION TYPE
WHAT YOU CAN EXPECT WHEN YOU JOIN CDS GLOBAL :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job.
Diverse teams achieve better results by leveraging a broad set of ideas and perspectives. Our ability to harness the ideas, experiences, and talents of CDS Global's diverse and global workforce is integral to our continued success. We are committed to increasing diversity and strengthening our inclusive culture where all members of the CDS Global community can thrive.
Post-offer, pre-employment background check(s) conducted on qualified candidates.
EOE, including Disability / Veterans
LI-Onsite
Salary : $15
