What are the responsibilities and job description for the Patient Representative position at Heart Care Centers of Illinois?
Company Overview
Heart Care Centers of Illinois is a leading network of 26 Cardiologists dedicated to providing exceptional cardiovascular care through minimally invasive, non-invasive, and electrophysiology therapies. Our commitment to patient-centered care is reflected in our collaborative approach, where clinicians and physicians work together to ensure the best outcomes for our patients. At Heart Care Centers of Illinois, quality care is at the heart of everything we do.
Summary
As a Patient Representative at Heart Care Centers of Illinois, you will play a vital role in enhancing the patient experience by providing administrative support and ensuring smooth communication between patients and healthcare providers. This position is essential in helping us maintain our high standards of care while fostering a welcoming environment for our patients.
Responsibilities
- Greet and assist patients as they arrive at the facility, ensuring a positive first impression. Verify insurance, collect co-pays and referrals.
- Manage patient scheduling, including appointments, testing and follow-ups, in person and over the phone.
- Provide information regarding services offered and answer any patient inquiries in person and over the phone.
- Maintain accurate patient records and ensure compliance with medical insurance regulations.
- Coordinate communication between patients and healthcare providers to facilitate care delivery, ensuring appointments and testing are scheduled properly.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
Requirements
- Previous experience in medical administrative support or a similar role is preferred.
- Strong understanding of medical terminology and office procedures.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Proficiency in using office software and medical record systems.
Heart Care Centers of Illinois offer a competitive salary and generous benefits. If you're passionate about making a difference in patients' lives and are ready to join a dedicated team at Heart Care Centers of Illinois, we invite you to apply today!
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Prescription drug insurance
- Profit sharing
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $18